Product Manager reference: 0000071467

## Barclays is Seeking a ServiceNow Product Manager: An Opportunity for Strategic Impact and Career Growth

Barclays presents an exciting opportunity for a seasoned ServiceNow Product Manager to join their dynamic team in Glasgow. This role offers a chance to significantly influence the bank's technological landscape by driving the ServiceNow product roadmap and ensuring its successful delivery. If you are a strategic thinker with a passion for product ownership and a proven track record in regulated environments, this position could be a pivotal step in your career.

Key Advantages of this Role:

• Strategic Influence: As a ServiceNow Product Manager, you will be at the forefront of shaping product strategy and vision. Your input will be crucial in defining roadmaps, prioritizing features, and making recommendations that drive change across the organization.
• Impact in a Regulated Environment: This role offers the chance to leverage your expertise within a highly regulated financial institution. This experience is invaluable for career progression, demonstrating your ability to operate effectively in complex, compliance-driven settings.
• Collaborative Ecosystem: You'll work closely with product owners, technical teams, and a diverse range of internal stakeholders. This collaborative environment fosters knowledge sharing and allows you to gain a comprehensive understanding of the bank's technologies and business objectives.
• End-to-End Product Ownership: The position entails full accountability for the product lifecycle, including budgeting, forecasting, and managing operating and change costs. This provides a holistic view of product management and strengthens your financial acumen.
• Career Development and Leadership: Whether you are an experienced individual contributor or aspire to lead, this role offers growth. For those with leadership potential, you'll have the opportunity to define roles, plan for future needs, and mentor colleagues. As an individual contributor, you will guide technical direction and lead complex assignments.
• Focus on Innovation: Staying abreast of industry trends and evaluating new technologies to improve product development is a core aspect of this role. This commitment to continuous improvement will keep your skills sharp and your career at the cutting edge.

Key Considerations for Potential Candidates:

• Experience is Paramount: Barclays is seeking individuals with 3-5 years of experience as a Product Owner or Manager for a SaaS or Enterprise Platform. Demonstrable experience in GRC/Risk and Control or Chief Security organizations within a regulated firm is highly desirable.
• ServiceNow or Similar Platform Expertise: While direct ServiceNow module experience is a strong plus, experience with similar SaaS platforms, particularly in Case Management, will be considered.
• Agile Proficiency: A solid understanding and operational experience with Agile methodologies, ideally with Scrum Master training, is expected.
• Release Management Skills: Strong release management expertise, especially with modern pipeline tooling and frameworks, is a valuable asset.
• Holistic Skillset: Beyond technical skills, candidates will be assessed on critical attributes such as risk and controls awareness, change management capabilities, business acumen, strategic thinking, and digital and technology understanding.
• Adherence to Barclays Values: A commitment to the Barclays Values (Respect, Integrity, Service, Excellence, Stewardship) and Mindset (Empower, Challenge, Drive) is fundamental for success within the organization.

This role in Glasgow offers a compelling opportunity to make a tangible impact within a globally recognized financial institution. By joining Barclays as a ServiceNow Product Manager, you will not only contribute to the bank's strategic goals but also foster your own professional growth and development in a challenging and rewarding environment.