Quality Support Coordinator

Are you an organised and proactive administrator seeking a role where you can significantly contribute to the quality of care provided to residents? Care UK, a highly respected, award-winning private care company with a substantial presence of over 160 care homes across the United Kingdom, is looking for an enthusiastic Quality Support Administrator to join their vibrant and dedicated Quality Support team.

At Care UK, the core values of Caring, Passionate, and Teamwork are foundational to their mission of delivering exceptional care. Their success is intrinsically linked to the calibre of their people, and they are actively seeking talented individuals to join them on their journey of growth and excellence.

The Opportunity:

This pivotal role as a Quality Support Administrator offers a fantastic chance to provide essential frontline support to both care homes and internal stakeholders, including the broader Quality Governance team. You will be instrumental in maintaining the integrity of vital databases and information systems, ensuring the executive team has access to accurate and up-to-date data. This position is ideal for someone who thrives on organisation and accuracy, and who wants to be an integral part of a high-impact team.

Key Responsibilities for Your Career Growth:

• Data Management Excellence: Take ownership of the day-to-day maintenance and updating of crucial spreadsheets and information systems, honing your skills in data integrity and digital organisation.
• Thrive Under Pressure: Develop resilience and efficiency by working effectively in a fast-paced environment, a valuable skill in any administrative career.
• Information Curation: Gain experience in collating and distributing essential data and information from various internal services and external sources, enhancing your analytical and communication capabilities.
• Logistical Coordination: Master the art of event planning by booking venues for meetings, ensuring all necessary equipment and refreshments are prepared, building project management and organisational skills.
• Travel & Diary Management: Refine your organisational prowess by booking travel and accommodation, and meticulously updating Outlook diaries, demonstrating meticulous attention to detail.
• Adaptability & Responsiveness: Cultivate your ability to adapt to evolving business needs and react swiftly and appropriately to critical requests, a highly sought-after trait in professional environments.

What Care UK is Seeking in a Candidate:

• Customer-Centric Experience: Previous experience in customer-focused roles will enable you to excel in supporting both internal and external stakeholders.
• First Point of Contact Proficiency: A natural comfort in being the initial point of contact will ensure a welcoming and efficient experience for those you assist.
• Microsoft Office Mastery: Proven proficiency in MS Office suite is essential for efficient data handling and communication.

Why This Role is a Strategic Career Move:

• Impactful Contribution: Become a vital part of a dynamic and expanding organisation deeply committed to delivering outstanding care, allowing you to make a tangible difference.
• Collaborative Environment: Work alongside a diverse and talented team in a supportive and inclusive setting, fostering professional development and networking.
• Competitive Rewards: Benefit from a competitive salary and a comprehensive benefits package that recognises your valuable contribution.
• Meaningful Work: Directly contribute to the well-being of residents and the overall success of Care UK's extensive network of care homes, fulfilling a desire for purposeful employment.

Care UK is dedicated to fostering a diverse and inclusive workforce, valuing the unique talents and passions of every individual. If you are ready to elevate your career and be part of an organisation that is making an extraordinary impact, Care UK invites you to explore this exciting opportunity.