Receptionist reference: R1198113

An Opportunity to Make a Real Difference: Weekend Receptionist at Fountains Lodge Care Home

For those seeking a rewarding role where empathy and efficiency are paramount, the Weekend Receptionist position at Fountains Lodge Care Home presents a compelling career opportunity. This role places you at the forefront of a highly-regarded care environment, offering a chance to contribute directly to the well-being of residents and provide crucial support to their families.

Advantages for Aspiring Candidates:

• Meaningful Impact: As the first point of contact, you'll play a vital role in creating a welcoming and supportive atmosphere for residents, their visitors, and staff. Your interactions will directly contribute to a positive and caring environment, embodying Fountains Lodge's commitment to person-centred care.
• Stable and Rewarding Employment: This is a permanent contract offering 13 hours of work over the weekend (Saturday and Sunday), with a competitive hourly rate of £12.25 - £13.25. This provides a consistent income stream with a valuable work-life balance.
• Supportive and Well-Respected Environment: Fountains Lodge boasts impressive CQC (Good) and Carehome.co.uk (9.7/10) ratings, indicating a high standard of care and a positive operational environment. This suggests a commitment to quality and resident satisfaction.
• Comprehensive Benefits Package: Bupa, the employing organisation, offers a robust benefits package designed to support employee well-being. This includes:
  • My Healthcare: Free 24/7 access to health support services, including remote GP appointments and mental health services.
  • Annual Health Allowance: A yearly allowance to spend on Bupa healthcare products.
  • Wagestream: Early access to a portion of your earned wages.
  • Generous Holiday Entitlement: 28 days of holiday per year.
  • Sick Pay Scheme: Additional support for frontline teams during longer absences.
  • Long Service Rewards: Recognition and rewards for your commitment.
  • Free Meals: A complimentary meal during each shift.
  • Travel Loan: An interest-free loan for annual public transport season tickets.
  • Pension Plans: Access to Bupa pension schemes.
  • Family Friendly Benefits: Including parental leave and a Menopause Plan.
  • Gym and Fitness Discounts: Access to a variety of discounts across the UK.
• Career Development with a Leading Organisation: Joining Bupa offers the opportunity to be part of a global health insurer and provider dedicated to improving lives. Their ethos of "Be you at Bupa" champions diversity and inclusion, encouraging employees to bring their authentic selves to work.
• Prime Location: Situated in Southborough, Tunbridge Wells, Fountains Lodge benefits from excellent proximity to local amenities and good transport links, making it convenient for both commuting and for friends and family to visit.

Key Considerations for Candidates:

• Essential Skills and Experience: The role requires prior receptionist experience with a proven track record in delivering excellent customer service. A friendly, approachable, and organised demeanour is crucial for building strong relationships.
• A Caring Attitude is Paramount: Beyond administrative tasks, the core of this role is a genuine desire to make a positive difference in people's lives. An empathetic and caring attitude will be highly valued.
• Handling Varied Workload: You should be dedicated and efficient, capable of managing a diverse range of tasks effectively.
• Understanding the Care Environment: While no specific care qualifications are mentioned, an understanding of and respect for the care sector and its residents will be beneficial.
• Immigration Status: Please note that this role is not eligible for UK Points Based Immigration System sponsorship.

This Weekend Receptionist position at Fountains Lodge Care Home is more than just a job; it's an opportunity to become an integral part of a compassionate community, contributing to the happiness and well-being of residents. If you possess strong organisational skills, a natural ability to connect with people, and a genuine desire to support others, this role could be a significant and fulfilling step in your career journey.