Receptionist reference: 35303

Opportunity Review: Receptionist - Bupa Dental Care Putney (Weekend Role)

Are you seeking a rewarding part-time role where you can be the crucial first impression for patients, ensuring their experience at Bupa Dental Care Putney is positive from the outset? This weekend receptionist position offers a unique opportunity to contribute to a patient-centered environment while enjoying a structured work-life balance.

Key Advantages for Potential Candidates:

• Meaningful Impact: As the first point of contact, you will play an instrumental role in making patients feel welcome and at ease. Your empathetic approach and excellent customer service skills will directly contribute to the practice's reputation for delivering exceptional care.
• Structured Weekend Schedule: This role is ideal for individuals seeking dedicated weekend work, offering 14 hours per week (Saturdays and Sundays, 8:45 am - 4:45 pm). This predictability can be highly beneficial for managing personal commitments and other career pursuits.
• Comprehensive Benefits Package: Bupa Dental Care demonstrates a strong commitment to its employees' wellbeing. You'll benefit from competitive pay with growth potential, robust healthcare and wellbeing support (including remote GP, physiotherapy, mental health services, and a personal allowance), financial and lifestyle perks, and excellent career pathway development.
• Supportive Team Environment: You'll be joining a supportive and welcoming team that values collaboration. The role emphasizes teamwork, with opportunities to assist clinicians and the Practice Manager, fostering a sense of shared purpose.
• Professional Development: Bupa Dental Care is invested in your growth. The role provides ongoing training and support, creating clear career pathways and opportunities for progression within the organization.
• Commitment to Diversity and Inclusion: Bupa actively champions diversity and inclusion, encouraging applications from individuals of all backgrounds. As a Level 2 Disability Confident Employer, they are committed to fair recruitment practices and providing reasonable adjustments.

Key Considerations for Your Career Path:

• Customer-Centric Skills: This role demands strong interpersonal and communication skills. Your ability to empathetically handle patient queries, manage appointments, explain processes, and resolve concerns will be paramount.
• Proactive and Adaptable Nature: The description highlights the need for a proactive and flexible approach. Being ready to assist across various administrative tasks and support the team wherever needed is crucial for success.
• IT Proficiency: Confidence in using IT systems for managing bookings, patient records, and other administrative functions is a key requirement.
• Sales and Service Aptitude: A unique aspect of this role is the expectation to confidently promote and upsell Bupa Dental Care's products and services, including plan options, finance, and insurance claims. Candidates who are comfortable and effective in this area will excel.
• Weekend Specialization: While the weekend schedule offers distinct advantages, candidates should confirm this aligns with their long-term career goals and personal availability preferences.

In Conclusion:

The Receptionist role at Bupa Dental Care Putney presents a fantastic opportunity for individuals who are passionate about customer service and seek a role with significant patient interaction in a supportive, well-resourced environment. The weekend-only schedule makes it an attractive proposition for those looking to balance work and personal life effectively. If you possess strong communication skills, a proactive attitude, and a desire to contribute to a positive patient experience, this role offers a solid foundation for growth within the Bupa Dental Care network.