Receptionist reference: 35208

## Review: Receptionist at Bupa Dental Care - Wallington This is an excellent opportunity for an organized, empathetic, and customer-focused individual looking to join a reputable healthcare provider. Bupa Dental Care's Wallington practice is seeking a part-time Receptionist to be the welcoming face and efficient administrator for their patients. This role offers a chance to be at the heart of patient care, ensuring a positive experience from arrival to departure. ### Advantages for Aspiring Candidates: * **Impactful Role:** As the first point of contact, you will play a crucial role in making patients feel at ease and supported. This is a position where you can directly contribute to a positive patient journey and the practice's reputation for excellent customer care. * **Varied Responsibilities:** The role is far from monotonous. You'll be involved in greeting patients, managing appointments, explaining treatment options, handling payments, maintaining patient records, and even assisting the Practice Manager. This variety ensures a dynamic and engaging work environment. * **Career Growth & Development:** Bupa Dental Care emphasizes career pathways and progression. This means that with ongoing training and support, you can develop your skills and advance within the organization. The opportunity to increase pay through training is a significant advantage. * **Comprehensive Benefits Package:** Bupa Dental Care demonstrates a strong commitment to employee well-being. The benefits include: * Competitive Pay: With avenues for increase through development. * Health & Wellbeing Support: Including remote GP services, physiotherapy, mental health support, and a personal allowance for Bupa products. Access to Employee Assistance Programmes and wellbeing initiatives are also included. * Financial & Lifestyle Perks: Discounts on retail, gym memberships, and digital fitness providers. The flexibility of Wagestream for early pay access is also a notable benefit. * Additional Health Perks: Such as the Cycle to Work Scheme, free annual flu vaccines, discounted eye tests, and a Menopause Plan. * Supportive Team Environment: The description highlights a supportive and welcoming team where you can make a real difference. Bupa Dental Care promotes a culture of inclusivity and encourages diversity. * Commitment to Equality and Inclusion: Bupa Dental Care is a Level 2 Disability Confident Employer and an equal opportunities employer, actively encouraging applications from diverse backgrounds. They are committed to providing reasonable adjustments during the recruitment process. ### Key Considerations for Your Career Path: * Part-Time Commitment: This is a 17-hour per week role with specific fixed hours (Mon & Thurs: 7:45 am - 1:00 pm; Fri: 8:45 am - 4:15 pm). Candidates should ensure these hours align with their career and personal commitments. * Customer Service Acumen: The role heavily relies on exceptional people skills. If you excel at creating positive interactions, handling queries with warmth, and problem-solving with empathy, you will thrive here. * IT Proficiency: Comfort and confidence in using IT systems for managing bookings and patient records are essential. * Proactive and Flexible Mindset: The ability to be proactive, anticipate needs, and offer support where necessary to the team is highly valued. * Sales and Promotion Skills: A key aspect of the role involves confidently promoting and upselling Bupa Dental Care products and services, including plan options, finance, and insurance claims. Candidates who are comfortable with this aspect of customer interaction will find this particularly rewarding. * Confidentiality and Professionalism: Handling confidential patient information and maintaining a professional reception area are paramount. This Receptionist position at Bupa Dental Care offers a fantastic entry point or continuation for a career in healthcare administration and patient services. If you are passionate about people, organized, and eager to contribute to a caring environment, this role presents a compelling opportunity for professional growth and personal satisfaction.