Receptionist reference: 35416

Opportunity Review: Receptionist at Bupa Dental Care - Wantage

For individuals seeking a rewarding role at the forefront of patient care, the Receptionist position at Bupa Dental Care in Wantage presents a compelling opportunity. This role is ideal for those who thrive on creating positive first impressions and ensuring a seamless patient experience.

Key Advantages for Candidates:

• Patient-Centric Impact: You will be the initial point of contact for patients, directly contributing to their comfort and confidence from the moment they enter the practice. This is a role where you can genuinely make a difference in people's day.
• Varied and Engaging Responsibilities: The role encompasses a broad spectrum of tasks, from warm patient greetings and efficient diary management to supporting patients with treatment options and financial queries. You'll be at the heart of the practice, ensuring smooth operations.
• Development and Growth: Bupa Dental Care emphasizes career pathways and progression, offering ongoing training and support. This means opportunities to enhance your skills and advance your career within a reputable organization.
• Comprehensive Benefits Package: Beyond competitive pay, Bupa offers a strong focus on employee wellbeing. This includes healthcare support with remote GP access, physiotherapy, and mental health services, alongside financial and lifestyle benefits such as retail discounts, gym memberships, and early access to pay via Wagestream.
• Supportive and Inclusive Environment: Bupa Dental Care fosters a culture of support and inclusivity, encouraging candidates to "Be you at Bupa." They actively champion diversity and are committed to being a Disability Confident Employer, ensuring fair treatment and reasonable adjustments during the recruitment process.

Key Considerations for Your Career Path:

• Part-Time Schedule: This is a part-time role with specific hours: Tuesdays (13:00-17:15), Thursdays (13:00-18:00), and Fridays (08:30-17:15), totaling 17 hours per week. Candidates should ensure this schedule aligns with their personal and professional commitments.
• Customer Service Excellence: The role demands a strong commitment to delivering exceptional customer care. Success will depend on your ability to be empathetic, proactive, and skilled in communication.
• Proactive Engagement: The description highlights the need for confidence in promoting and upselling Bupa Dental Care products and services, including plan options, finance, and insurance claims. Candidates comfortable with this aspect of the role will likely excel.
• Essential Skills: Previous experience in a customer-focused role, strong IT proficiency for managing bookings and records, and excellent problem-solving skills with empathy are crucial for success in this position.

In summary, this Receptionist role at Bupa Dental Care in Wantage is an excellent opportunity for an organized, approachable, and people-oriented individual looking to contribute to a positive patient experience within a supportive and growing organization that genuinely invests in its people.