Receptionist reference: R1197627

## A Welcoming Gateway to Meaningful Care: Weekend Receptionist Opportunity at Argyles Care Home

For those seeking a rewarding role that combines excellent customer service with a genuine passion for supporting others, the Weekend Receptionist position at Argyles Care Home presents a compelling opportunity. This part-time role, operating on Saturdays and Sundays from 8 am to 4 pm, offers a unique chance to be the vital first impression for residents, their families, and visitors within a highly-regarded care setting.

Argyles Care Home, recognised for its "Good" CQC rating and an outstanding 9.7/10 on Carehome.co.uk, provides a comprehensive range of care services including nursing, residential, convalescence, respite, palliative, and Parkinson's care. The home itself is a beautifully appointed Tudor-style house, fostering a comfortable and serene environment. Residents can enjoy various social and quiet lounges, with spacious gardens and a patio offering further opportunities for relaxation, particularly during warmer months. The commitment to resident comfort is evident in the en-suite facilities in most bedrooms, the personalised decor options, and the culinary expertise dedicated to creating balanced and appealing meals, catering to individual dietary needs and preferences. A vibrant activities calendar, featuring themed events and local performers, ensures engagement and enjoyment for all.

Advantages for Prospective Candidates:

• Meaningful Impact: This role places you at the forefront of creating a positive and supportive atmosphere. You'll directly contribute to the wellbeing of residents by being a friendly, approachable, and efficient point of contact.
• Work-Life Balance: The fixed weekend hours (16 hours per week) are ideal for individuals seeking to balance professional commitments with personal life, studies, or other pursuits. This structure allows for a predictable and consistent schedule.
• Professional Development & Support: As part of the Bupa network, you'll benefit from a comprehensive wellbeing programme called Viva, encompassing physical, mental, financial, social, and environmental health. This includes access to My Healthcare for 24/7 support, remote GP appointments, physiotherapy, and mental health services.
• Attractive Compensation & Benefits: The role offers a competitive hourly rate of £12.25 - £13.25. Additionally, Bupa provides a range of benefits, including:
  • An annual allowance to redeem against Bupa healthcare products.
  • Access to Wagestream for early access to earned wages.
  • 28 days of holiday.
  • A sick pay scheme for frontline teams.
  • Long service rewards.
  • Free meals on every shift.
  • Interest-free annual travel loans.
  • Access to Bupa pension plans.
  • Comprehensive parental leave schemes and a Menopause Plan.
  • Discounts at various gyms and fitness facilities.
• Inclusive Environment: Bupa champions diversity and encourages candidates from all backgrounds to apply. They are a Level 2 Disability Confident Employer, committed to offering interviews to disabled applicants who meet the minimum criteria and providing reasonable adjustments during the recruitment process.

Key Considerations for Your Career Path:

• Customer Service Expertise: A strong background in reception or customer-facing roles is essential. Your ability to provide excellent service, both in person and over the phone, will be paramount.
• Organisational Skills: The role requires efficient management of enquiries, administrative tasks, and maintaining paperwork. Being organised and able to handle a varied workload will be key to success.
• Interpersonal Skills: Building strong relationships with residents, their families, and internal teams is a cornerstone of this position. A friendly, approachable, and caring attitude is vital.
• Proactive and Responsible: You will be expected to take responsibility for managing enquiries and completing daily and weekly tasks independently. A proactive and dedicated approach will be highly valued.
• Commitment to Person-Centred Care: The core philosophy at Argyles and Bupa is person-centred care. Understanding and embodying this principle in your interactions and daily work is fundamental.

This Weekend Receptionist role at Argyles Care Home offers more than just a job; it's an opportunity to be an integral part of a team dedicated to making a real difference in the lives of residents. If you possess a compassionate spirit, strong organisational abilities, and a passion for providing exceptional service, this could be the perfect fit to enhance your career in a supportive and flourishing environment.