Sales Associate - Handbags Expert

GV - London New Bond Street WHY WORK FOR VERSACE Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees. Founded in 1978, Versace is one of the leading global fashion design houses. Under the Artistic Direction of Donatella Versace since 1997, Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances. WHO YOU ARE Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented. WHAT YOU WILL DO The Sales Associate – Handbags Expert will join our team reporting to the Store Manager. You will build relationships with customers and maximize sales opportunities, especially on the Handbags category, whilst maintaining store standards in terms of image, increasing artistic and commercial impact, and delivering the Versace customer experience. You will also work closely with our Merchandising department to share insights and feedbacks from our clients on all aspects related to LG. Product knowledge and passion Exhibit a deep passion for handbags Consistently achieve top-tier performance on handbag sales Engage clients with enthusiasm, delivering a compelling and memorable handbag-focused selling ceremony Show an opportunistic approach by expertly identifying opportunities to convert RTW or browsing clients into handbag purchasers Excel in educating clients on the technical, functional, and stylistic features of handbags, enhancing their experience Collection Knowledge: Display comprehensive understanding of the collection, from technical craftsmanship to stylistic attributes Inspiring Presence: Captivate clients with the ability to present collections and fashion trends in an inspiring and engaging manner Fashion Knowledge: Hold extensive knowledge of the luxury industry, fashion trends, and competitors Business Development & Client Management Partner with management team to strategically achieve sales targets Strive to always increase brand and product knowledge Master selling skills to satisfy customer needs Take action to maximize the sales opportunity on all categories Embrace and promote our Retail Excellence Program with both clients and staff Build strong partnerships with clients, peers, and management through effective communication Ensure superlative customer service standards, to meet customer expectations Act as brand ambassador to build relationships with new customers and VIP clientele Deliver the ultimate Versace experience to increase customer loyalty Drive results through delivering an elevated customer experience both during and after sale service CRM Capture customer data all the time Proactively take possible actions to maintain a long-term relationship with customers Participate in the organization of In-store and Promotional events Implement and manage the boutique community outreach program to maintain active social relationships with clients Operations Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.) Remain in compliance with operational and company policies and procedures Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up YOU’LL NEED TO HAVE 4 to 5 years’ luxury experience in retail with focus on Handbags Creative skills and “eye for fashion”, attention to detail WE’D LOVE TO SEE High level of knowing trends in the Handbags world An entrepreneur with the ability to drive results Well connected with a strong ability to engage Elevated customer service skills; a true LG expert with a passion for sales A positive, outgoing, high-energy personality able to thrive within a high paced environment and being multi-tasking Strong relationships skills and ability to maintain long-term with clients and community and understands the needs and changes of the market Ability to work in a team — At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V Versace is one of the most recognizable names in the world. The luxury House immediately became a leader in fashion and culture following its founding in 1978. Versace energy comes from its clash of irreverent references. The tension between classical and contemporary; Italian tradition with the latest innovation; rock music with royalty; myth with today celebrity stardom. This unique formula shapes a creative culture that is expressed through now iconic designs, world-leading imagery, true fashion moments, and a heritage of innovative Italian artisanship. The Versace name is identified with a lifestyle and attitude that celebrates uniqueness and the power of a person who feels the ultimate freedom to be themself. The Versace lifestyle includes women, men, and children ready-to-wear, shoes, bags and accessories, Atelier Versace haute couture, eyewear, fragrances, watches, Palazzo Versace hotels and Versace Home homeware. Versace distributes its products through a worldwide distribution network, which includes boutiques in some of the world most fashionable cities, its e-commerce sites, as well as through the most prestigious department and specialty stores worldwide. Versace is led by Emmanuel Gintzburger as CEO and the design team is under the leadership of the Chief Creative Officer, Dario Vitale. Donatella Versace remains the Chief Brand Ambassador for Versace since April 1st, 2025. For a copy of the Capri HR Privacy Policy for applicants, employees, and non-employee workers, please click here.