Career Opportunity: Senior Business Analyst - Front-Office UI Experience at Citi
Are you a seasoned Business Analyst with a knack for project management and a passion for shaping the future of user experience? Citi's CTO organization is on a mission to redefine the front-office UI experience for its Markets, Services, Business, and Wealth divisions. This is a compelling opportunity to join a dynamic team building the next-generation UI platform, the Citi Desktop, and play a pivotal role in its success.
The Citi Desktop aims to modernize the bank's user interface, offering a scalable, secure, and unified platform for both business users and technologists. The vision is clear: to streamline complex workflows, enhance interoperability, and create a seamless, intuitive experience for front-office teams across all asset classes.
This role offers a unique chance to be at the forefront of innovation, bridging the gap between business stakeholders and technology teams. You'll be instrumental in driving best-in-class UI interoperability, leveraging modern technologies like FDC3, and owning the entire delivery lifecycle of initiatives. Furthermore, you'll have the exciting prospect of pioneering AI integrations to create intelligent, automated, and predictive workflows.
Advantages for Candidates:
- Impactful Role: You will be a key player in building a foundational platform that will shape the future of Citi's front-office operations, offering significant visibility and influence.
- Innovation Focus: The opportunity to work with cutting-edge technologies, including AI for workflow automation and interoperability standards like FDC3, will allow you to expand your technical expertise and stay ahead of industry trends.
- Career Growth: This role provides ample opportunities for skill development, exposure to diverse business areas within financial services, and the chance to learn and adapt in a rapidly evolving technological landscape.
- End-to-End Ownership: You'll have the autonomy to manage projects from inception to completion, gaining valuable experience in strategic planning, execution, and user adoption.
- Collaborative Environment: Work with a diverse range of stakeholders, including traders, sales professionals, operations teams, and senior technology leaders, fostering strong interpersonal and communication skills.
- Comprehensive Benefits: Citi offers a competitive compensation package, including a competitive base salary, annual bonus potential, generous annual leave, private medical care, life insurance, a pension plan, and paid parental leave, all within a hybrid working model.
Key Considerations for Your Career Path:
- Financial Services Acumen: A strong understanding of the financial services industry, particularly in Markets or a related front-office area, is highly beneficial. Experience navigating complex stakeholder environments within this sector will be a significant asset.
- Analytical Rigor and Project Management: The role demands a blend of deep analytical skills for requirement gathering and process mapping, coupled with a robust project management mindset to drive delivery timelines and manage risks.
- Stakeholder Management Excellence: Success in this position hinges on your ability to effectively engage with and influence demanding stakeholders. Building strong relationships and clearly articulating technical concepts to non-technical audiences is crucial.
- Adaptability and Continuous Learning: The financial technology landscape is constantly evolving. A willingness to embrace new technologies, learn about AI applications, and understand modern UI architecture will be key to thriving in this role.
- Interoperability and AI Interest: While experience with desktop interoperability concepts (FDC3, MCP) or platforms like Interop.io is advantageous, a genuine interest and willingness to learn about AI's application in improving user workflows will make you a strong candidate.
If you are a driven professional looking to make a tangible impact in a forward-thinking organization, and you possess the analytical prowess, project management skills, and passion for user experience described, this opportunity at Citi could be the perfect next step in your career journey.