Senior Client Services Co-ordinator

Senior Client Services Co-ordinator Opportunity at the University of Surrey

The University of Surrey is a vibrant global hub for ideas and individuals, committed to delivering education and research that makes a lasting impact. With a clear and ambitious vision to become one of the world's leading universities, Surrey fosters a culture that empowers its employees to contribute significantly, both collectively and individually. This is an exciting time to join an institution dedicated to growth and excellence.

An exceptional opportunity has arisen within the dynamic Client Services team at Surrey Sports Park. We are seeking a proactive, self-motivated, and highly organised Senior Client Services Co-ordinator to play a pivotal role in our operations.

About the Role and Your Impact:

As a Senior Client Services Co-ordinator, you will be at the heart of Surrey Sports Park's operations. This role is crucial for facilitating a wide range of activities, including student and community sport, member programmes, elite athletic pursuits, and major events. You will be instrumental in ensuring smooth and high-quality support for our diverse client base.

Key responsibilities and areas of focus include:

• Providing excellent communications and administrative support to clients and internal teams.
• Cultivating and maintaining strong working relationships with colleagues, clients, and external partners.
• Exercising informed operational decision-making to enhance service delivery.
• Actively identifying opportunities for communications enhancement and new business development.

Advantages for Your Career Path:

This role offers significant advantages for aspiring professionals looking to advance their careers in client services and operational management within a prestigious academic institution.

• Develop Strategic Administration Skills: Gain hands-on experience in implementing and refining administration strategies within a complex organizational structure.
• Enhance Partnership Management: Master the art of managing external partners, building crucial relationships that drive success.
• Leadership and Teamwork Experience: Whether you're leading a project or collaborating within a team, you'll hone your leadership and collaborative abilities.
• Data Handling Proficiency: Develop and apply your skills in handling various forms of data, essential for informed decision-making and reporting.
• Contribute to a Thriving Environment: Be part of a team that directly impacts student life, community engagement, and the success of elite athletes.
• Growth Opportunities: The University of Surrey's commitment to excellence provides a fertile ground for professional development and career progression.

Key Considerations for Candidates:

To thrive in this role and make a real contribution, candidates should possess a strong foundation and demonstrate the following qualities:

• Proven Experience: Demonstrable experience in implementing administration strategies, managing external partners, and leading or working effectively within a team.
• Exceptional Organisational and Communication Skills: The ability to manage multiple tasks efficiently, communicate clearly and concisely, both verbally and in writing, is paramount.
• Adaptability and Attention to Detail: A keen eye for detail and the ability to adapt to changing priorities and environments are essential for success in a fast-paced setting.
• Proactiveness and Motivation: A self-starter mentality with a genuine drive to identify opportunities and contribute positively to the team's goals.
• Commitment to the University's Vision: An understanding of and enthusiasm for the University's commitment to life-changing education and research.

This is an exciting opportunity to join a forward-thinking institution and contribute to the success of Surrey Sports Park. If you are a motivated individual with a passion for client services and operational excellence, we encourage you to explore this role further.