Senior Digital Manager: Proactive Engagement - Alerts, Notifications & Push

## Senior Digital Manager: Proactive Engagement - Unleash Your Product Vision

Are you a visionary product leader with a passion for driving customer engagement through innovative digital solutions? This Senior Digital Manager role, focusing on Alerts, Notifications, and Push capabilities, presents an exceptional opportunity to shape the future of digital customer experience within a leading financial institution. This position offers a dynamic blend of strategic thinking, technical understanding, and stakeholder collaboration, making it an ideal next step for ambitious professionals seeking to make a significant impact.

Key Advantages for Your Career Path:

• Strategic Product Ownership: You will be at the forefront of defining and executing a compelling product vision, directly influencing the digital roadmap and driving commercial benefits through impactful notification strategies. This is your chance to own and deliver significant product initiatives.
• Deep Technical Engagement: The role demands a strong understanding of system architecture, API strategy, and platform scalability. This provides an excellent environment to deepen your technical acumen and translate complex business needs into actionable engineering tasks, fostering invaluable collaboration with technical teams.
• Impactful Stakeholder Management: Success hinges on your ability to build strong relationships and effectively communicate with a diverse range of stakeholders across business and technology. This experience will hone your influencing, negotiation, and cross-functional collaboration skills, crucial for career advancement.
• Agile and Customer-Centric Environment: You will operate within an Agile framework, leveraging tools like JIRA and Confluence, and applying principles of customer journey mapping, design thinking, and value proposition development. This ensures a modern, efficient, and customer-focused approach to product management.
• Exposure to Risk and Compliance: A critical aspect of this role involves understanding and navigating risk and control frameworks, data privacy principles, and regulatory compliance. This exposure is vital for developing a comprehensive understanding of the financial services landscape and building a robust career foundation.
• Location Flexibility: With opportunities available in London (1CP), Glasgow, Knutsford, and Northampton, this role offers flexibility in choosing a base that aligns with your personal and professional preferences.

Key Considerations for Prospective Candidates:

To thrive in this role and maximize your career growth, consider the following:

• Proactive and Strategic Mindset: The title "Proactive Engagement" is central to this role. Candidates should demonstrate a natural inclination to anticipate customer needs, identify emerging trends, and proactively develop solutions rather than reacting to existing problems.
• Push Strategy Expertise: Proven experience in defining and delivering successful push notification strategies that drive tangible commercial benefits is a significant advantage and a key indicator of success in this position.
• Bridging Business and Technology: The ability to translate sophisticated analytical thought and technical concepts into clear, actionable insights for both business and engineering teams is paramount. You'll be the crucial link between strategy and execution.
• Navigating Complexity: This role involves managing competing priorities and working within established risk and control frameworks. Candidates who are adept at prioritization, problem-solving, and maintaining compliance will excel.
• Leadership Potential: Whether you're an individual contributor or a future people leader, this role offers opportunities to guide technical direction, lead collaborative assignments, and mentor less experienced team members. Demonstrating leadership behaviors and a commitment to developing others will be highly valued.
• Alignment with Barclays Values: A strong understanding and embodiment of the Barclays Values (Respect, Integrity, Service, Excellence, Stewardship) and the Barclays Mindset (Empower, Challenge, Drive) are fundamental to success within the organization.

This Senior Digital Manager position is more than just a job; it's a platform for you to innovate, lead, and significantly contribute to the ongoing success and competitive edge of a prominent financial institution. If you are driven by impact, possess a strong product sensibility, and are eager to shape the future of digital engagement, we encourage you to explore this exciting opportunity.