Senior Product Designer, Bupa

## Senior Product Designer Opportunity at Bupa: Shape the Future of Digital Health

Bupa is seeking a dynamic and experienced Senior Product Designer to join their team and play a pivotal role in shaping the future of digital health. This is an exciting opportunity for a strategic and collaborative designer to make a tangible impact within a leading global health organization. If you're passionate about creating meaningful, inclusive, and user-centered digital experiences, this role offers a compelling path for career growth and development.

Key Advantages for Potential Candidates:

• Impactful Work: Contribute directly to Bupa's mission of helping people live longer, healthier, and happier lives. You'll be instrumental in developing digital solutions that improve customer well-being and streamline healthcare access.
• Strategic Influence: As a Senior Product Designer, you will be a strategic partner to product and engineering teams. You'll have the opportunity to guide product discovery, define experience strategy, and ensure design excellence, demonstrating your leadership and vision.
• Cross-Functional Collaboration: Work within a supportive, cross-functional squad and a dedicated design team. This collaborative environment fosters learning and allows for the sharing of best practices, enriching your professional experience.
• Holistic Design Ownership: Lead and deliver high-quality product design work across the entire user journey. This end-to-end responsibility ensures that your contributions are meaningful and directly translate into user value.
• Emphasis on Discovery and Research: The role strongly emphasizes a discovery-led approach, encouraging rapid experimentation, user engagement, and continuous learning. You'll have the opportunity to frame problems, test ideas, and embed user insights into every design decision.
• Commitment to Inclusivity and Accessibility: Bupa champions inclusive design practices and adheres to WCAG 2.2 AA standards. This commitment ensures that the products you help create are accessible and welcoming to all users, aligning with ethical design principles.
• Flexible Working Environment: Bupa offers flexibility in locations, hours, and working patterns, with this role being hybrid, requiring office attendance 1-2 days per week in Manchester. This allows for a better work-life balance.
• Comprehensive Benefits Package: Beyond a competitive salary of up to £55K, candidates can expect a robust benefits package including holiday entitlement, private medical health insurance, an enhanced pension plan, life insurance, and various other perks.
• Growth and Development: Contribute to and advocate for Bupa's design system (Anatomy), and potentially gain experience with AI tools in design. This fosters continuous learning and the development of specialized skills.
• Diverse and Inclusive Culture: Bupa actively encourages diversity and inclusion, with initiatives like being a Level 2 Disability Confident Employer. This demonstrates a commitment to fair treatment and reasonable adjustments for all applicants.

Key Considerations for Your Career Path:

• Portfolio is Crucial: A strong portfolio showcasing strategic thinking, interaction design depth, and measurable impact is a non-negotiable requirement. Ensure your portfolio clearly demonstrates your ability to solve complex problems and deliver successful product outcomes.
• Multidisciplinary Aptitude: While the core focus is product design, Bupa values a multidisciplinary approach. Candidates with experience and understanding in at least three of the following areas are highly sought after: service design, user research, content design, design systems, and design strategy.
• Experience in Regulated Environments: Significant experience managing products in large, regulated organizations is a key requirement. This indicates a need for candidates who understand compliance, stakeholder management, and the nuances of operating within such sectors.
• Discovery-Led Mindset: A genuine belief in testing ideas early and often, and the ability to guide teams through ambiguity, is central to this role. If you thrive in iterative processes and value validated learning, this position will be a good fit.
• Interaction Design Proficiency: The role emphasizes designing how the product works, not just how it looks. A deep understanding of user behavior and interaction design principles is essential.
• Figma and Design System Experience: Proficiency in Figma and experience with design systems are mandatory. Familiarity with Bupa's design system, Anatomy, is advantageous.
• AI Tools (Strongly Preferred): Experience with AI tools such as Figma Make and Lovable is strongly preferred, indicating Bupa's forward-thinking approach to design technology.
• Agile Product Development: A strong understanding of product discovery, experimentation, and agile product development methodologies is expected.

This Senior Product Designer role at Bupa presents a compelling opportunity for experienced professionals looking to advance their careers in the digital health sector. By focusing on strategic impact, collaborative innovation, and user-centered design, Bupa offers a platform where you can truly "make health happen" and contribute to a more positive future for healthcare.