School Administrator

The University of Surrey invites applications for a School Administrator within its esteemed School of Medicine. This is a significant opportunity for individuals seeking to contribute to a dynamic and growing academic environment focused on life-changing education and world-class research.

At the University of Surrey, we are driven by a bold vision to be among the world's leading universities, a vision powered by the dedication and talent of our staff. Our culture fosters empowerment, encouraging both individual initiative and collective impact. This role offers a chance to be an integral part of a community committed to excellence and making a tangible difference.

The Opportunity: A Foundation for Student Success

As a School Administrator in the School of Medicine, you will be the vital link providing comprehensive support to our medical students and academic staff. This role is central to ensuring our medical students receive the exceptional care and guidance necessary for their educational journey.

You will be the first point of contact for the Student Support function, offering empathic assistance to students navigating inquiries and concerns. Your responsibilities will include:

• Managing the Student Support email inbox and addressing routine student enquiries.
• Coordinating signposting to both internal and external support resources, ensuring students have access to the help they need.
• Organising and co-delivering wellbeing events and initiatives, contributing to an inclusive and supportive medical school environment.
• Maintaining awareness of marginalisation issues to foster a welcoming and equitable space for all students.

Key Responsibilities and Career Growth:

Beyond direct student support, your administrative expertise will be instrumental in the smooth operation of the School of Medicine. This includes:

• Providing extensive administrative support to academic staff, including diary management and coordinating meeting logistics.
• Facilitating the onboarding of new academic staff by liaising with IT and HR, ensuring seamless integration.
• Offering full administrative support for internal and external meetings and committees, from agenda preparation to minute-taking and action tracking.
• Assisting with crucial processes such as GMC accreditation and making arrangements for annual panel visits.
• Creating and maintaining engaging content across various communication platforms, including websites and learning management systems.
• Compiling reports on service usage and assisting with financial administrative duties.
• Clearly communicating University regulations and procedures to students and monitoring their progress.

What Makes This Role Advantageous for Your Career?

• Impactful Work: Directly contribute to the wellbeing and academic success of future medical professionals.
• Diverse Skill Development: Gain experience across a wide spectrum of administrative functions, student support, event coordination, and stakeholder liaison.
• Professional Growth: Work within a prestigious institution with a strong commitment to professional development and continuous improvement.
• Collaborative Environment: Become part of a supportive and ambitious academic community.
• Exposure to Critical Processes: Be involved in vital accreditation and review processes, offering valuable insights into university governance.

Key Considerations for Aspiring Candidates:

• Interpersonal Skills: Excellent communication and interpersonal abilities are paramount for effectively interacting with students, staff, and external stakeholders.
• Organisational Prowess: A strong aptitude for organisation, meticulous attention to detail, and the ability to manage multiple tasks efficiently are essential.
• Proactive Mindset: We are seeking individuals who are proactive, adaptable to change, and committed to continuous improvement.
• Technical Proficiency: Proficiency in MS Office Suite (Word, Excel, PowerPoint), MS Teams, and SharePoint is required. Willingness and ability to learn bespoke university systems is key.
• Essential Experience: Previous experience in a relevant administrative role, including minute-taking, tight deadline management, and diary management using MS Outlook, is vital.
• Confidentiality: A high degree of discretion and the ability to handle sensitive information with the utmost confidentiality are non-negotiable.

This position offers a salary in the range of £28,031 to £31,236 per annum, reflecting the importance of this role within the University. If you are a dedicated and organised professional eager to contribute to a leading medical school, we encourage you to apply.