Service desk analyst job in Bolton upon Dearne

... This role is at the heart of providing a best-in-class customer service experience to all our customers. As a vital contributor to our market-leading proposition, you’ll play a key role in ensuring the satisfaction of our communication providers and delivering against critical performance measures. Your work will keep our customers’ passion for their business alive, as you proactively

Are you a tech- savvy problem solver with a passion for helping people and a knack for keeping things running smoothly? We’re looking for a dynamic Service Desk Analyst to join our team – someone who’s just as comfortable resolving IT issues as they are coordinating Estates and Facilities requests.This is a unique hybrid role that blends technical support with operational coordin

... customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. How you’ll help us make health happen: Create monthly reporting for Business Performance Committee packs Market Effectiveness Reporting – (BU B

... Java, Spring Boot, JPA, Hibernate, JUnit, Mockito, and microservices architectureProficiency with SQL (MS SQL preferred), cloud technologies, and messaging toolsFamiliarity with standard DevOps tools such as Jira, Nexus, Confluence, SonarQube, Veracode, GitLab, Maven, NPM.Experience in test-driven development and CI/CD processes, with exposure to automated testing tools (e.g., Cucumber, Seleni

... Centres. We’re currently looking for a Level 1 Service Desk Analyst to be a key part of our team, ensuring seamless support for our diverse workforce.   If you have a passion for technology, problem-solving, and customer service, we’d love to hear from you!   The day to day role will: Provide Technical Support to the B&M user base Maintain a high degree of customer se

Job Req ID: Posting Date: Function: Location: Salary: Why this role matters As our Service Desk Analyst, will be responsible for incident handling and request fulfilment on a secure national infrastructure. You will work collaboratively with internal teams and third party suppliers to ensure services are delivered within agreed time scales. Additionally, you'll utilise excellent communication sk

Job Title: Service Desk AnalystLocation: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time / Permanent Role ID: SF64813 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The roleAs a Service Desk Analyst,

Job Title: Service Desk Shift AnalystLocation: Portsmouth, Hampshire + Hybrid Working ArrangementsCompensation: Competitive Salary + Benefits + OvertimeRole Type: Full time / PermanentRole ID: SF64814 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Shift Analyst at our Lakeside Offices, Portsmouth, Hampshire sit

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

Job Role We’re recruiting an IT Service Desk Team Leader to oversee NexSphere's 2nd and 3rd line support engineers, ensuring exceptional customer satisfaction and service delivery. You’ll be responsible for ensuring that all agents adhere to organisational standards, maintain courteous and professional conduct, and meet their targets related to SLAs, customer satisfaction, and problem manageme

... technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.Team/Role Overview: The Senior Operations Analyst role involves working in the Asset Servicing team, the group responsible for the management of mandatory and voluntary Income and Corporate Action events, across equity and

... technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.Team/Role Overview: The Operations Analyst role involves working in the Asset Servicing team, the group responsible for the management of mandatory and voluntary Income and Corporate Action events, across equity and fixed

... Bedford St) What You’ll Be Doing Manage and resolve incidents, service requests, and alerts from first contact to resolution or escalation. Provide technical guidance and mentoring to Service Desk colleagues. Troubleshoot and document technical issues, escalating when necessary. Monitor system alerts and perform daily checks to ensure operational continuity. Communicate effectively with co

... ideal candidates will work as part of a team to deliver against set service level agreements. Responsibilities will include: Ensuring the resolution of Service Desk incidents in accordance with established standards, policies, procedures, configuration guidelines and service level agreements Interfacing with the customer during the investigation/resolution of incidents Utilising applicati

... across multiple locations throughout the UK. The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritised and routed correctly. The 1LS Agent will also be expected to provide Incident Resolution to support the First Time Fix Service Level Agreement as per docume

... End Date 06/08/2025 Purpose of the Job The Assistant Analyst is responsible for completing a variety of operational tasks across equivalent middle and back office functions that directly interface with Banking origination, portfolio teams and Treasury front office. Day-to-day, the team(s) are principally responsible for processing disbursements (and other related transactional activit

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewThis is an analyst position within the MAC Documentation Operations Unit. Ensuring that assigned day to day activities for the processing of trading legal agreements are completed in a timely manner with a primary focus on data quality support of global contra

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Role Overview:The Learning Administration & Services Analysts supports the vendor engagement and expense management activities of the Learning & Culture function including purchasing and payment process. Learning Administration & Services provides consultative suppo