Service desk analyst job in Sheffield

... it takes to keep a business running smoothly behind the scenes? Our Service Desk plays a critical role as one of the most common customer touchpoints, ensuring every interaction is seamless, efficient, and customer-centric. At BT Business, we pride ourselves on delivering outstanding service, making sure incidents are handled swiftly and effectively within contractual care levels and service l

... relevant data to determine workload volumes for both our field service engineers and call centre, using CRM and customers booking trends, preferences and responses by geographical area, work type and volumes / dashboards / reports to provide feedback, insight, and knowledge to both Manager and the service Director. Build statistical models to assess and forecast our service engineer workload v

... across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK. In the UK the Freightliner Group operates under a number of legal entities including Freightliner Group Ltd, Freightliner Heavy Haul Ltd, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd. Our commitment to you, once you join our team, is to foster

... reporting issues and seeking advice. Providing high quality customer service and communications in a timely manner is important. Operational Tasks and Responsibilities First point of contact for IT support issues Responsible for resolving 1st/2nd line IT Service desk tickets to SLA Maintain IT infrastructure and information security across all our UK sites Administer and manage Windows noteb

Job Title: Service Desk Analyst Location: Stoke Gifford, Bristol + Hybrid Working Arrangements Compensation: £28,500 + Benefits Role Type: Full time / Permanent Role ID: SF 62229 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Stoke Gifford, Bristol site. The role As a Service Desk Analyst,

Job Title: Service Desk Analyst Location: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time / Permanent Role ID: SF61655 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Ana

... you’ll lead, develop and motivate a team of Service Desk analysts, Support Technicians and System Administrators, to meet agreed service levels and provide exceptional levels of customer satisfaction. Ensure the team achieves targets for quality, call handling and first-time fix and completing regular one-to-one performance and annual appraisal reviews. Ensure staff have received sufficien

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... and inclusivity. About the role: We’re looking for a 24/7 IT Service Desk Engineer to join our UK Service Desk team. The 24x7 Engineer answers and logs technical support calls for a variety of networking and security products. Using fault trees and knowledge support materials, the 24x7 Engineer gathers information in conjunction with the client to investigate and isolate the fault, be it

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.A role within Markets Operations means tha

... expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.The Capital Quantitative Analytics team within Front Office Quantitative Analytics in, London are looking to hire a quantitative analyst.What you will do:Create, implement, and support cross asset quantitative analytics related to capital requirements for Markets Front Office b

... expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

... and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital an

... and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and derivatives transactions.Responsibilities:Process securities transactions, provide analytic input for traders and aid in review of derivative productsUtilize data analysis tools and methodolo