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Job at Marks & Spencer in Ashbourne, Derbyshire Check similar jobs near me

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Shift Lead - Food - Ashbourne Simply Foods

Job at Marks & Spencer in Ashbourne, Derbyshire

## Opportunity Spotlight: Shift Lead - Shaping the Future of Retail Operations This Shift Lead position offers a compelling opportunity for driven individuals looking to step into a leadership role and make a tangible impact within a dynamic retail environment. If you thrive in fast-paced settings and possess a passion for operational excellence and team development, this role could be an excellent step forward in your career.

What Makes This Role Stand Out:

This Shift Lead position is designed for those who enjoy hands-on leadership and operational oversight. You'll be at the forefront of ensuring the sales floor is prepared for customer service, directly contributing to the store's success.
  • Operational Leadership: Take charge of the "fill operation," a critical phase in preparing the store for trading. This involves coordinating resources, coaching colleagues on best practices ("One Best Way"), and driving productivity to ensure a seamless store opening.
  • Team Development and Coaching: You'll have the opportunity to mentor and guide colleagues, fostering a high-performance culture. Your observations will be vital in supporting Colleague Managers to recognize and develop talent.
  • Customer Focus: This role emphasizes the importance of customer service. You will be expected to be a role model, demonstrating exceptional customer service and embodying the company's core behaviors.
  • Broader Operational Responsibility: Beyond the fill operation, you'll be instrumental in ensuring all daily operational processes are executed efficiently. This includes maintaining a clean, safe, and well-presented store, and contributing to a positive team atmosphere.
  • Key Holder Responsibilities: As a key holder, you'll undertake important tasks related to opening and closing the building, including managing deliveries, temperature controls, and cash handling during peripheral hours.
  • Flexibility and Adaptability: The working pattern involves a mix of core shifts, earlies, and lates, designed to cover operational needs. This provides an opportunity to experience different facets of store operations and develop a comprehensive understanding of the business.

Key Considerations for Aspiring Candidates:

To excel in this role, candidates should possess a proactive mindset and a commitment to operational excellence.
  • Experience Level: While specific experience details are discussed at the interview stage, a proven ability to lead and coordinate teams in an operational setting will be highly beneficial.
  • Working Hours: The provided example working patterns illustrate the need for flexibility. Candidates should be comfortable with varying shift times, including earlies and lates, to meet the demands of the business. The exact hours will be discussed during the interview process.
  • Maturity and Responsibility: Due to health and safety legislation, candidates must be 18 years of age or older. This reflects the responsibilities associated with the role, including key holding duties and operational oversight.
  • Interpersonal Skills: The ability to coach, motivate, and collaborate effectively with colleagues is paramount. You'll be contributing to a positive and inclusive team environment.
  • Problem-Solving Aptitude: You'll be responsible for identifying and logging operational issues, requiring a keen eye for detail and a proactive approach to finding solutions.

This Shift Lead role offers a fantastic platform for individuals seeking to enhance their leadership capabilities and gain valuable experience in retail management. If you are ready to take on significant responsibility and contribute to a thriving retail operation, we encourage you to explore this exciting opportunity.

ID 1229275 Sectors:
in Ashbourne, Derbyshire, England

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