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Shift Lead - Food - Witney

Job at Marks & Spencer in Greater London

Unlock Your Leadership Potential: A Shift Lead Opportunity

Are you a motivated individual looking to step into a dynamic leadership role? This Shift Lead position offers a unique opportunity to gain valuable operational experience, develop your coaching skills, and contribute significantly to a fast-paced retail environment. If you thrive on ensuring a seamless customer experience and enjoy leading a team, this could be your next career move.

Key Advantages for Aspiring Candidates:

  • Develop Operational Expertise: This role places you at the forefront of critical store operations, specifically the "fill operation." You will gain hands-on experience in coordinating resources, managing stock flow, and ensuring the salesfloor is perfectly prepared for customers. This is a fantastic opportunity to build a strong foundation in retail logistics and management.
  • Cultivate Leadership and Coaching Skills: As a Shift Lead, you'll be responsible for guiding and coaching colleagues on "One Best Way" principles, driving productivity, and fostering a positive team atmosphere. This is an excellent platform to hone your leadership, communication, and problem-solving abilities, preparing you for future management roles.
  • Contribute to a Seamless Customer Experience: Your efforts will directly impact the customer's journey. By ensuring efficient operations and a well-presented store, you play a crucial role in delivering excellent customer service, from a quick payment experience to a welcoming store environment.
  • Gain Key Holder Responsibilities: This role includes significant responsibility, including being a key holder and managing building operations during peripheral hours. This demonstrates trust and provides experience in security, compliance, and essential facility management.
  • Gain Exposure to Diverse Work Patterns: The advertised work pattern offers a unique structure. While it requires adaptability, it also provides opportunities to work during different times of the day, allowing for a broader understanding of store operations and potentially a better work-life balance for those who prefer non-traditional hours.
  • Opportunity for Store Support: Be prepared to lend your expertise to nearby stores if the operation requires it. This broadens your experience, allows you to network with colleagues across different locations, and showcases your commitment to the wider business.

Key Considerations for Your Career Path:

  • Adaptability to Shift Patterns: The work schedule is varied, involving early mornings and late afternoons across two-week cycles. Candidates should carefully consider their personal circumstances and preferences regarding these specific working hours. A successful candidate will be comfortable and productive within these diverse patterns.
  • Commitment to Health and Safety: Due to the early morning shifts, applicants must be 18 years or older to comply with health and safety legislation. This is a non-negotiable requirement designed to ensure the well-being of all colleagues.
  • Understanding of Unsociable Hours Premium: While a premium is offered for late-night hours (22:00-06:00), candidates should note that this specific premium is not applicable to all shifts outlined. Understanding the pay structure and how it aligns with your expectations is important.
  • Role Modelling and Team Collaboration: The success of this role hinges on your ability to be a positive role model for M&S behaviours and to foster an inclusive and supportive team environment. Your personal conduct and ability to inspire others will be key.

This Shift Lead position is more than just a job; it's a stepping stone for individuals eager to build a career in retail leadership. If you are ready to embrace responsibility, lead by example, and contribute to a thriving retail operation, we encourage you to explore this exciting opportunity.

ID 1225925 Sectors:
in London, Greater London, England

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