Skilled Operational Partner CDH reference: R-184019

Discover Your Next Opportunity: Warehouse Partner at Innova Park

This is an exciting opportunity to join a dynamic team at the Innova Park Customer Delivery Hub, a key operational site for John Lewis & Partners. If you're looking for a role that combines physical activity, excellent customer service, and the unique benefits of employee ownership, this position as a Warehouse Partner could be your perfect fit.

At the John Lewis Partnership, you're not just an employee; you're a Partner, sharing in the success and rewards of the UK's largest employee-owned business. This role offers a chance to contribute to a cherished brand and be part of a community that values collaboration, innovation, and individual growth.

What You'll Be Doing: The Core of the Role

As a Warehouse Partner, you will be instrumental in ensuring the smooth flow of stock, supporting all Partnership channels. Your daily responsibilities will include:

• Efficient Stock Management: Handling the receiving and dispatch of stock, including unloading and loading.
• Accurate Record Keeping: Diligently recording all deliveries entering the warehouse.
• Internal Logistics: Moving stock efficiently within the warehouse and preparing orders for dispatch.
• Safety First: Performing all tasks with a strong emphasis on health and safety, recognizing your individual responsibility. This role involves significant heavy lifting, so a good level of physical fitness is essential.
• Product Presentation: Taking ownership of the presentation of stock received, ensuring it reaches customers in pristine condition.
• Exceptional Customer Service: Consistently promoting and delivering outstanding customer service in every interaction.
• Waste Reduction: Actively identifying opportunities to minimize waste, directly contributing to the company's profitability.
• Continuous Improvement: Championing and sharing ideas for improvement within the Customer Delivery Hub.
• Maintaining Standards: Ensuring a clean, tidy, and safe working environment that adheres to all legal compliance requirements.

Key Advantages for Potential Candidates:

• Enhanced Pay Structure: A significant benefit for those who work later hours. From 5th October 2025, any time worked between 18:00 - 22:00 will receive an Evening Premium of £2.50 per hour, and time worked between 22:00 - 06:00 will attract a Night Premium of £3.50 per hour. This offers a great opportunity to boost your earnings.
• Employee Ownership: Become a Partner in one of the UK's most respected employee-owned businesses. This means sharing in the responsibilities, rewards, and decision-making processes.
• Career Development: The Partnership is committed to its Partners' growth. This role provides a foundational experience in logistics and operations, offering a stepping stone for future opportunities.
• Work-Life Balance: The role is part-time, offering 22.5 hours per week. The Partnership also supports flexible working arrangements where possible, so discussing your needs with the hiring manager is encouraged.
• Supportive Environment: The Partnership fosters an inclusive environment where differences are embraced, and everyone is encouraged to thrive.

Important Considerations for Your Career Path:

• Physical Demands: The role explicitly states it involves heavy lifting. Candidates should be physically fit and comfortable with this aspect of the job.
• Essential Skills: Strong communication skills (verbal, written, and telephone) and proficiency with Google Suite are required. These are transferable skills that will serve you well in many professional settings.
• Desirable Skills: While not essential, holding a Category B manual UK driving licence (with no more than 6 points) and having previous warehousing or customer service experience could make your application stand out. These can indicate a proactive approach and relevant practical knowledge.
• Vetting Procedures: Be aware that some roles may require pre-employment vetting, which could include DBS checks. Prompt completion of any required documentation is advised.
• Application Timing: Vacancies can close early if a high volume of applications is received, so applying promptly is recommended.

This Warehouse Partner role is more than just a job; it's an invitation to be part of a unique and rewarding organisation. If you are motivated, safety-conscious, and eager to contribute to a thriving employee-owned business, this opportunity is well worth exploring for your career advancement.