Sport Systems Coordinator MT)

Opportunity Review: Sport Systems Coordinator at Southampton Sport

Are you a digitally-minded professional with a passion for enhancing customer experiences, particularly within the vibrant sport and leisure sector? Southampton Sport, a key part of the University of Southampton's Estates & Facilities department, is seeking a motivated Sport Systems Coordinator to join their forward-thinking team. This role offers a compelling opportunity to shape and optimise the digital infrastructure that underpins the university's commitment to fostering an active and inclusive community.

Advantages for Aspiring Candidates:

• Impactful Role in a Growing Sector: This position is at the heart of Southampton Sport's mission to be the destination of choice for physical activity. You will directly contribute to improving the customer journey for students, staff, and the wider community, ensuring seamless digital interactions.
• Technological Innovation: You'll be involved in exciting digital development projects, exploring new technologies and AI opportunities to enhance customer experiences. This is an excellent chance to stay at the cutting edge of digital solutions within a sports context.
• System Expertise and Development: The role offers hands-on experience with leading leisure management systems (LMS) and other customer platforms. You will be responsible for their configuration, maintenance, and continuous improvement, building valuable system administration and data reporting skills.
• Collaborative and Supportive Environment: Join a friendly, forward-thinking team committed to innovation, inclusivity, and excellence. You'll have the opportunity to collaborate with various internal stakeholders and external system providers.
• Career Growth and Skill Diversification: This role uniquely blends system administration, data analysis, and customer service support. It's ideal for individuals who thrive on both technical challenges and interpersonal engagement, offering a diverse skill-building experience.
• Contribution to a Larger Vision: Be part of "Active-for-All 2031," a strategic vision focused on empowering physical activity for all. Your work will directly support this ambitious and meaningful goal.

Key Considerations for Your Career Path:

• System Proficiency: A strong understanding of leisure management systems and general IT literacy, including advanced Excel skills, is crucial for success in this role. Familiarity with these systems will be a significant advantage.
• Data-Driven Decision Making: The ability to produce insightful data reports and ensure data accuracy and compliance (including GDPR) is a core aspect of the position. Candidates with a keen eye for detail and analytical skills will excel.
• Adaptability and Problem-Solving: The role requires a proactive approach to resolving system and user queries, along with a willingness to adapt to evolving technological landscapes and operational needs.
• Customer-Centric Approach: While technical, the role is fundamentally about enhancing the customer experience. A genuine interest in providing excellent service and a clear, professional communication style are essential.
• Flexibility: Be prepared for occasional evening or weekend work to support events, system updates, or operational demands, ensuring the smooth running of services.
• Higher Education or Sport Sector Experience (Beneficial): While not mandatory, prior experience within a higher education institution or the sport and fitness industry can provide valuable context and a quicker learning curve.

This Sport Systems Coordinator role at Southampton Sport presents a fantastic opportunity for an individual looking to make a tangible impact within a dynamic environment. If you are ready to leverage your technical skills to enhance customer journeys and contribute to a thriving active community, this position is certainly worth exploring for your career development.