Student Experience Administrative and Support Roles AJ-9R)

Explore Fulfilling Part-Time Opportunities at the University of Southampton's Student Experience Directorate

The Student Experience Directorate (SED) at the esteemed University of Southampton is actively seeking motivated and enthusiastic individuals to join their team in crucial operational, administrative, and support roles. If you are passionate about contributing to a vibrant student community and enhancing the academic journey of over 24,000 students, these part-time positions offer a unique chance to make a tangible impact.

These roles are designed for those who excel in customer service, possess strong administrative skills, and thrive in collaborative environments. Whether you are the first point of contact for students seeking support or play a vital role in the seamless execution of academic programs, your contribution will be invaluable. The SED is committed to fostering a culture of inclusion, respect, and equality, where every staff member is empowered to bring their authentic selves to work.

Key Advantages for Candidates:

• Meaningful Contribution: Directly impact the positive experience of a large and diverse student body, playing a pivotal role in their academic and personal growth.
• Career Development: Opportunities exist to develop and apply leadership skills, particularly in the Customer Services Supervisor role.
• Inclusive and Supportive Environment: Join an institution dedicated to creating an environment where everyone can thrive, with a strong emphasis on inclusion, respect, and equality.
• Comprehensive Benefits Package: Beyond competitive pro-rata pay, enjoy access to a pension scheme, generous annual leave with additional university closure days, and excellent family leave provisions (maternity, paternity, adoption, and parental).
• Flexible Working: For the Admissions Coordinator role, there is flexibility for hybrid working and a negotiable working pattern, accommodating individual needs.
• Open to All Backgrounds: Previous experience in a university setting or higher education is not a prerequisite. A proactive attitude and passion for supporting students are highly valued.

Key Considerations for Your Career Path:

• Part-Time Focus: These are part-time vacancies, ideal for those seeking to balance work with other commitments or seeking to gain experience in a specific sector. The salary is pro-rata to a full-time equivalent.
• Specific Role Requirements:
  • Customer Services Supervisor: This role is based at the Health Sciences Library at Southampton General Hospital and operates during specific evening and weekend hours (Friday – Sunday, 13:45 – 20:15). It involves supervisory duties, making it suitable for aspiring leaders.
  • Admissions Coordinator: Located at Highfield Campus, this role offers some flexibility for hybrid working and a negotiable working pattern (18 hours per week, Monday – Friday). It requires strong administrative and organizational skills.
• Potential for Future Roles: This advert may also be used to recruit to other part-time roles that may arise within the Directorate, offering potential for future opportunities.
• Application Timeline: Interested candidates are encouraged to submit their applications promptly as the vacancy may close early if a sufficient number of applications are received. Assessment days are scheduled for November 27th to December 2nd, 2025.

If you are a team player with excellent communication and IT skills, eager to contribute to a positive student experience, we encourage you to explore these rewarding opportunities at the University of Southampton.