Supermarket Assistant reference: R-184863

Supermarket Assistant Opportunity: Make a Difference with Waitrose

Are you passionate about delivering exceptional customer experiences and have a love for food? The Waitrose & Partners Billericay branch is seeking dedicated Supermarket Assistants to join their team and contribute to their renowned Partner-led service. This role offers a fantastic opportunity to be part of an employee-owned business where your contributions are valued and directly impact customer satisfaction.

This position is more than just a job; it's an invitation to become a Partner in a business dedicated to quality, service, and a genuine passion for food. As a Supermarket Assistant, you will be instrumental in shaping the customer's journey, ensuring every visit is a positive and memorable one. Your commitment to going the extra mile will foster trust and loyalty, encouraging customers to return time and time again.

Key Advantages for Candidates:

• Partner-Owned Business: As part of the John Lewis Partnership, you'll be a co-owner, sharing in the rewards and successes of the UK's largest employee-owned business. This unique ownership model fosters a strong sense of community and shared purpose.
• Premium Pay Opportunities: For those working between 22:00 and 06:00 from 5th October onwards, there's an opportunity to earn an additional £3.50 per hour through the Enhanced Hours Premium arrangements. This is a significant benefit for those working overnight shifts.
• Develop Your Skills: This role provides hands-on experience in various aspects of retail operations, from stock management and order fulfillment to customer service and maintaining a high-standard store environment.
• Work-Life Balance: The Partnership is committed to supporting a good work-life balance, offering flexible working arrangements where possible, including flexible or compressed hours, job sharing, or shorter contract hours. This can be discussed further during the interview process.
• Career Growth: While this is a Partnership Level 10 role, the skills and experience gained can be a strong foundation for further career development within the wider Partnership.
• Passion for Food: If you have a strong interest in food and drink trends, this environment will allow you to engage with these passions daily and potentially share that knowledge with customers.

Key Responsibilities Overview:

Your day-to-day will involve a mix of essential shopkeeping duties to ensure smooth operations:

• Stock Replenishment: Keeping shelves well-stocked and products optimally placed for customer convenience.
• Online Order Fulfillment: Accurately picking and packing online customer orders for delivery.
• Wastage Reduction: Implementing due diligence and markdown procedures for products approaching their sell-by dates, contributing to sustainability efforts.
• Team Support: Assisting colleagues with various tasks, including checkout support, managing Click & Collect, and fulfilling on-demand orders.
• Maintaining Standards: Ensuring a safe, tidy, and inviting working environment through general shopkeeping duties.

Essential and Desirable Skills:

• Essential: Strong communication skills are vital for effective teamwork and customer interaction.
• Desirable: Previous experience in a customer-facing role is a plus. A keen and up-to-date knowledge of food and drink trends is highly welcomed. A flexible approach to support the needs of the entire branch is also beneficial.

Important Considerations for Your Application:

• Contract Type: This is a Temporary role with varied part-time hours.
• Working Hours: Be prepared for varied hours across seven days, including late finishes, evenings, and weekends. Specifically, the role requires working across three nights, including Friday and Saturday, between 20:00 and 00:00.
• Pay Rate: The hourly rate is £12.40.
• Pre-Employment Vetting: Some roles may require pre-employment vetting, which could include DBS checks. You will be informed if this is necessary during the recruitment process.
• Application Window: Vacancies can close early due to high applicant numbers, so applying as soon as possible is recommended. The closing date for this specific vacancy is September 13, 2025.

This Supermarket Assistant role at Waitrose & Partners Billericay is an excellent opportunity for individuals seeking a rewarding career in retail, where their commitment to service and passion for food are truly celebrated. Join a business that values its Partners and offers a unique, ownership-driven work environment.