Systems support manager job in Brierley Hill

... teams’ success across the board. As an IT Business Systems Support Manager, you’ll play a vital role in our global organization, helping drive efficiency and innovation within a people-first culture. This role offers the flexibility of our hybrid work model, allowing you to balance your time between our offices at Eagle Court in Birmingham and remote work, giving you the best of both world

... monitoring, renewal and payment related tasks on various credit systems supporting across BCB and CIB. GEM – Delivering the onboarding and ongoing servicing for CIB clients aligned to the GEM platform Service Optimisation – Conducting service reviews for clients to drive improvement in servicing What You’ll Need Your application will demonstrate strong alignment with: Complex Pr

... for the delivery and management of some of our most critical systems which underpin BT’s networks. Their everyday workload will ensure the ability of the company to provide services to our end customers, whilst managing any technology or security risks which may arise. What you’ll be doing Designs and develops components of smaller and /or less complex projects in partnership with team, en

... Provide guidance & tutoring to colleagues on Project Management systems, tools & methods. Why Rolls-Royce? Work with us and we’ll welcome you into a culture of caring and belonging where you can be yourself. We will listen first, embrace feedback and act with integrity. We will invest in your continuous learning and development, and make sure you have access to a wide breadth and

... where you can learn, grow & lead? Join us as Construction Support Manger covering Midlands and North UK, with Regular Travel! This role delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors. What you’ll do: Deliver customer consultation on final technical execution to resolve unforeseen issues and complex on-site

... department, the Controls Engineering team ensures that production systems are robust, efficient, and ready to meet the demands of next-generation electric propulsion technologies. As part of this high-performing team, you’ll be at the heart of new product launches, collaborating across departments and with external partners to deliver seamless transitions from development to full-scale pro

... and mentoring. Technical Proficiency: Familiarity with telephony systems and related technologies. Ability to use technology to improve processes and drive digital adoption Customer Focus: Proven experience with demonstrated results in delivering exceptional customer service and improving customer experience. Ability to manage customer expectations and resolve issues optimally. Continuous Impr

... own personal development. Accurately and regularly update record systems including; Network records, diagrams, and relevant systems such as Diamond IP and Blueprints. Follow voice and data processes for notice of provisions, cessations, notifications within the enterprise network. Where process gaps identified create or modify new or existing processes. Use HPSM for all network related changes

... Utilising their expertise and knowledge in both Low and High Voltage systems, generators, emergency lighting, cooling, alarms and UPS they ensure that the BT estate continues to work no matter the circumstances. Working with their experienced teams within our exchange buildings as well as other environments, including radio sites, rooftops and outdoors, they are required to support the variet

... and procedures and ensures their conformance with information systems goals. What you'll bring Leadership experience, managing a team in a large organisation Experience in a 24x7 real time, operational environment and of managing crisis / large operational incidents You have had experience of working with vendors and other highly skilled technical teams. Developing and Transforming Operational

... search and Apache Kafka to ensure the health and performance of our systems and Network. Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner. Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimize performance, and enhance s

... blockers, driving a fundamental shift in our ways of working, roles, systems, behaviours, and processes to accelerate our transformation. Why It's Important Success in implementing Building Products Together hinges on consistently adopting, effectively coaching, and maintaining our delivery standards and practices. The Tech Delivery Centre of Excellence (COE) aims to develop the maturity of ou

... with external partners. A data-first mindset, capable of creating ecosystems for performance and service monitoring, supporting data-driven improvement across all partner services. Benefits Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... to enable incompatible platforms to work together. Maintains systems by monitoring and correcting software defects. Supports the implementation and maintenance of high-quality tools and automation processes to support continuous delivery and developer productivity. Supports the delivery of an ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and

... at all times Providing relevant information to claimants and supporting staff and claimants whilst in venue. Maintaining a professional relationship with claimants and ensuring customer satisfaction at all times. Ensuring that all visitors feel welcome and comfortable throughout their experience in clinic. Provide directions to claimants and their families over the telephone therefore a good k

... You’ll also be responsible for raising tasks on the inhouse systems and ordering parts from suppliers. Develop customer relationships through service excellence Attend all meetings, both internal and external to meet the demands of the role Liaise with all internal stakeholders instilling a clear perspective on requirements to fulfil our contractual obligations and achieve customer deliver

... and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a

... the earliest opportunity on a variety of mechanical and electrical systems. Process reactive maintenance requests in a timely and efficient way ensuring priorities are determined and reacted to accordingly. Raise corrective work orders and monitor progress to ensure infrastructure works are carried out within agreed timescales. Maintain and update systems to support Facilities Management relat