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Team Manager - Food/Nights - Bluewater

Job at Marks & Spencer in Greater London

Team Manager - Foods (UK) - An Opportunity to Lead and Grow

Are you a passionate and driven individual looking to make a significant impact in a dynamic retail environment? This Team Manager role within the Foods division in the UK offers a compelling opportunity to shape customer experience, drive business performance, and foster talent within a well-established brand. This review will guide potential candidates through the advantages and key considerations of this exciting position.

Advantages for Aspiring Candidates:

  • Leadership Development: This role provides a strong platform for developing leadership skills. You'll be responsible for recruiting, training, and motivating a customer assistant team, directly contributing to their growth and your own. The emphasis on developing talent and supporting succession requirements signifies a commitment to career progression.
  • Customer-Centric Focus: A core component of this role is delivering an exceptional customer experience. You'll be empowered to role-model great service, implement strategies to delight customers, and use feedback to drive continuous improvement. This is an ideal opportunity for those who thrive on creating positive customer interactions.
  • Commercial Impact: You will play a crucial role in driving the profitability and sales of your area of accountability. By supporting the implementation of the retail plan and meticulously managing KPIs, you'll gain valuable experience in commercial strategy and financial performance management.
  • Driving Change and Innovation: The description highlights the importance of embedding business transformation plans and embracing new digital ways of working. This means you'll be at the forefront of positive change, helping your team adapt and thrive in a modern retail landscape.
  • Operational Excellence: This position offers hands-on experience in ensuring operational efficiency, from maximizing product availability to minimizing stock and cash loss. You'll develop a keen eye for detail and a strategic approach to resource allocation.
  • Brand Representation: As a Team Manager, you'll be a custodian of the M&S brand, ensuring the store operates safely and legally. This responsibility instills a sense of pride and ownership in contributing to the brand's integrity.

Key Considerations for Your Career Path:

  • Proactive and Resilient: The role demands a proactive approach to problem-solving, the ability to manage underperformance, and resilience in delivering under pressure. Candidates who are self-starters and can navigate challenges effectively will excel.
  • Strong Communication and Interpersonal Skills: Inspiring, coaching, and communicating effectively with your team, as well as collaborating with stakeholders across the store and region, are paramount. An ability to listen, share knowledge, and build strong relationships is essential.
  • Data-Driven Decision Making: You'll be expected to leverage data and insights to identify opportunities for improvement in commercial, visual, operational, and customer experience aspects. A comfortable level of digital capability and analytical thinking will be beneficial.
  • Adaptability and a Growth Mindset: The retail landscape is constantly evolving. Demonstrating flexibility and adaptability, coupled with a growth mindset, will be key to successfully leading your team through change and embracing new initiatives.
  • Understanding of Retail Fundamentals: A solid grasp of commercial, visual, operational, and people processes is a prerequisite. Familiarity with visual merchandising principles and legal requirements within a retail setting will be advantageous.

In summary, this Team Manager role is more than just a job; it's an opportunity to be a pivotal figure in a respected retail organization. It’s designed for individuals who are eager to lead, develop others, and contribute to tangible business success, all while navigating a supportive and evolving retail environment.

ID 1228753 Sectors:
in London, Greater London, England

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