Technical services manager job in Rickmansworth

... objective of this team is to enhance collaboration between the technical team and the global business units. About the Role We are looking for a strategic and results-driven Service Management Office (SMO) Lead to oversee the implementation, management, and continuous improvement of IT service management (ITSM) practices across the organization. This role involves developing and enforcing stan

Technical Support Tower Lead – eCommerce & Registration Services Are you passionate about delivering excellent Customer Service? Do you enjoy working in a global, multiplatform environment with engagement with internal teams, development teams & suppliers? About Our Team : The role resides within the Global Technology Operations team, where you will be part of a wider team delivering

... experience in leading teams and driving strategic initiatives. Solid technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components are consumed by Business Operations Proficiency in ITSM tools (e.g., ServiceNow/ BMC Helix) and data visualisation/reporting platforms (e.g., Power BI, Tableau) to support effective repor

... are expected to work flexibly to support and cover the needs of the services and their staff, the post-holder may occasionally be required to undertake duties outside of standard University hours including evenings or weekends where the business need arises.The Role  Based on the Service Management & Operations function, the role will primarily be focused on the operational delivery o

... renowned private hospital in London and a part of Bupa Health Services dedicated to delivering exceptional patient care. Over the past year, we've expanded our services, launched innovative care pathways, and developed new products. In 2025, we're focused on strategic growth to enhance patient care, including our Lexham Gardens expansion, which also incorporates technologies to reduce carbon e

... of our services across all asset classes.The role of the Senior Technical Lead is to lead a variety of engineering activities including design decisions regarding technical direction of the platform with short, medium, and long-term changes, with a key focus on public cloud onboarding.The project requires constant review of the technologies, patterns and paradigms used to ensure the system is

... software development projects, with a solid understanding of the technical solutions being delivered. Experience in defining and integrating digital solutions aligned with organizational strategy and vision. Comprehensive, real-world knowledge of agile project management lifecycle and methodologies. Strong understanding of traditional project management lifecycle and methodologies (e.g., Princ

Join us as Data Centre Technician at Barclays, where you'll effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.To be successful as a Data Centre Technician, you should have experience withKnowledge of numerous hardware platforms, IT Infrastructure, and interdependencies, such as Sto

Join us as Data Centre Technician at Barclays, where you'll effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.To be successful as a Data Centre Technician, you should have experience withNumerous hardware platforms, IT Infrastructure, and interdependencies, such as Storage and SAN

... We are looking to recruit a Specifications Technologist to join our Technical team. Completion of finished product specifications to meet the critical path and/or customer requirements ensuring right first time. Review and completion of finished product artwork checks to ensure the finished product critical path is met. To ensure all retailer online systems are reviewed and the housekeeping of

... planners to minimise waste and maximise efficiency while maintaining Technical and H&S requirements. To process supplier orders and communicate with the wider materials and planning teams, operations, goods in, technical, buying, commercial and accounts departments. Generate the materials plan, using stock levels, usage rates and orders, and cross checking the daily plan. Re- plan when nee

... is why, at British Airways the sky is never the limit. The role: Technical Engineer Fleets – Structures As a Technical Engineer at British Airways, you will provide technical expertise managing the safety, reliability, technical performance and cost of ownership of the BA fleet (Airbus/Boeing). It is a role that will allow you to design and develop innovative technical solutions to probl

... and policies Optimize monitoring, alerting, and incident management Technical Skills: Expertise in cloud engineering and automation Strong CI/CD processes and tools skills Proficiency in managing EntraID Conditional Access Proficiency with IaC, cloud networking, and security Strong skills in Azure App registrations, Enterprise Apps and associated permissions Administration of identity and acce

... functional Support Specialists & will provide guidance to our Technical Support Teams as needed. Key Responsibilities- Support & Service Management: Leading and managing the functional IT service for assigned applications/technologies, ensuring SLAs, KPIs, and XLAs are met or exceeded. Collaborating with business stakeholders to understand their needs and align IT services with busines

... changes are well-planned and executed with minimal disruption Solid technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components interact, and typical technical issues that may cause unplanned disruption. Experience working with IT Service Management (ITSM) and DevOps tools and platforms, including ServiceNow / BMC

... management processes and to improve operational efficiency. Solid technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components interact, and typical technical issues that may cause incidents. Familiarity with ITSM tools and platforms that support the Incident and Event management lifecycle. Everyone’s welcome We a

... roadmaps to support Change, Event and Configuration management Solid technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components interact, and typical technical issues that may cause incidents. Experience working with IT Service Management (ITSM) and DevOps tools and platforms, including ServiceNow / BMC Helix, Jir

... coaching best practices, and supporting collaboration across technical teams, suppliers, and D&T leaders, especially in high-pressure situations. The Problem Management Lead will also work closely with service owners, suppliers, and Service Assurance Managers within DevOps Tribes to ensure the right tools, processes, and resources are in place to manage problem records seamlessly. What’s in

... Incident Management. Proven ability to coordinate cross-functional technical teams and third-party suppliers during high-pressure situations. Strong knowledge of Problem Management, including root cause analysis and developing effective resolution plans. Solid technical knowledge of IT infrastructure, application support, and network operations, with a clear understanding of how these componen

... by the IT Support Manager and other members of staff. To provide technical support via remote access, answering support queries and tickets onsite or via phone or email. To maintain the gold standard of Customer service for all support queries and always adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Respond to en