Unilever Professional & European Home Care Quality Specialist

Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Unilever Professional & European Home Care Quality Specialist Location: Port sunlight office Work-Level: 1C / 1S Unilever Professional (UPro) focuses on selling home care products in professional cleaning channels such as hotels, hospitals, commercial laundries, etc. The HC Professional business is now live in over 40 Markets, in EU, LATAM, US, SEAA, India, Turkey and South Africa, operating across the globe. The business has a stretched ambition of delivering a 1B Euros turnover globally by 2030 and we aim to be the most inspirational & fastest growing OOH, HC company. UPro is managed as an entrepreneurial stand-alone business unit, under the Home Care Business Group. To accommodate growth, whilst ensuring compliance to the Unilever core WoW and Quality Management System. To find out more about UPro, the link below on the Home care academy. https://unilever.sharepoint.com/sites/HomeCareAcademy/SitePages/UPro/UPro.aspx JOB PURPOSE The Unilever Professional (UPRO) & European Home Care Quality Specialist plays an important role embedding and influencing quality in both the UPRO and European Business Unit, working alongside the UPRO & Europe BU cross-functionaL leadership teams as well as quality teams from other Business Units and Business Groups. The main responsibility is working with our sourcing units, collaborative manufacturers and suppliers to analyze the quality concerns, maintain high standards and drive improvement. Providing direction and leadership the UPRO & Home Care Quality Specialist shares knowledge and helps with the upskilling across the UPRO and BU teams. The UPRO & BU Home Care Quality Specialist co-creates processes and ways-of-working and takes the lead on initiatives to ensure quality in the both UPRO and the European Business Unit with SUs, collaborative manufacturers and suppliers. Additionally, he/she will support landing innovations within the quality expectations of our consumers or beyond. RESPONSIBILITIES Define and embed the BG Quality management process within the UPRO organisation where practical and applicable. Support integration of the UPRO Collaborative Manufacturer / supplier portfolio to Unilever WoW including segmentation, auditing and incident management Ensure UPRO collaborative manufacturers apply GMP requirements to their own sub-contractors. Drive collaborative manufacturing site compliance to GMP and Global quality standards, through routine audits and risk segmentation Positively support consumer centric quality culture and its deployment across and through other functions within the business. Partner with the Business Unit on initiatives to improve Product Superiority. Facilitate risk management for innovation to ensure all risks are captured and mitigated appropriately Drive Pre-emptive Risk Mitigation: proactive, structured engagement in management of change. Identification and action plan creation for preventing and/or mitigating potential threats. Quality lead on UPRO and some Business Unit change management projects Provide quality inputs and recommendations for UPRO / Business Unit decision making forums, following risk-based approach logic (with the possibility of joining some of these forums). Ensure compliance to the Unilever Quality Management System by UPRO and European Business Unit in his/her area of scope. Drive continuous continuous improvement and/or the co-creation of new quality frameworks, procedures, processes and tools in his/her area of scope. Ensure effective RCA / CAPA performed as required for non-conformances either internal/supplier/make/pack/ customer or consumer issues. Support UPRO and Business Unit/Business Group in managing consumer safety, legal or other quality-related incidents. Collaborate with all relevant functions on the identification and transfer of “Best Practices” and “Lessons Learned” across the organization (within UPRO, BU, BG and region). Quality management of global sourcing / cross regional sourcing of products, including the creation & sign off of ICQAs (inter company quality agreements). Ensure that changes linked to product sourcing strategy are managed through Quality processes. Support changes to existing and new manufacturing sites (SU/CM/M&A) through activities that assure quality/hygienic control processes are in place and operating efficiently. Drive or support resolution of supplier-related quality issues and prevention of re-occurrence. Assess and develop supplier capabilities (incl. audits, trainings, performance and program reviews) Support quality and Business Unit digitalization strategy, including quality relevant digital tools. Translate business need to functional requirement for the tools, and coordinate roll-out & implementation. Collect, use and analyze quality data to drive insights and improvements. Provide overall quality coaching, upskilling and quality trainings in his/her areas of competence. Displays flexibility by supporting Country Quality and/or other Quality teams if required ALL ABOUT YOU Preferably, University degree in general sciences or technical discipline Relevant experience in FMCG (fast moving consumer goods) business experience in Quality, R&D or Manufacturing  Fluent in English Preferably packaging or chemical experience / Collaborative Manufacturing in previous roles Knowledge of GMP and Hygienic Design Experience of performing external or internal audits Competencies: Has a professional attitude and communication skills to work with suppliers Proactive and self-driven, managing own workload and project planning. Must be able to take leadership on certain activities. Is persistent, able to engage other and influence decision making Has good root cause analytical skill to understand the problem in dept Flexibility to adapt to different situations and ways of working Flexibility to support other quality teams if needed Great interpersonal relationships and strong team player Ability to collaborate with and influence other groups or functions (incl. external partners) Digital Native Analytical ability Good communicator and presentation skills Problem solving and continuous improvement processes Ability to challenge to status quo to unlock improvement potential NOTES Please apply via this portal as e-mail applications may not be processed and include your Future Fit Plan if possible. By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.   Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner Tobi Taiwo on tobi.taiwo@unilever.com  What we offer Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com). Relocation to the UK Please be aware if you are applying for this role from outside the UK, if successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded with the potential to reclaim some specific pre-approved expenses up to £5,000. Please speak to your Talent Partner if you have any questions. We are one of the world largest consumer goods companies with amazing brands, dynamic people and a sustainable vision. We meet everyday needs for nutrition, hygiene and personal care with brands that help people feel good, look good and get more out of life. If you are ambitious, keen to learn and want lo lead, you have come to the right place. Explore our website and apply to be part of a company with more than 400 brands used by over two billion people everyday.