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Visualisation Specialist (UK Wide, United Kingdom)

Job at British Telecommunications in

This role offers a fantastic opportunity to join EE, the UK's largest mobile and broadband operator, at a pivotal moment in their digital transformation. As a Visualisation Specialist, you'll be instrumental in shaping how EE leverages data to create exceptional, personalized customer experiences. This is a chance to contribute to a company deeply embedded in the fabric of British life, connecting millions daily.

Key Advantages for Candidates:

  • Impactful Role: You'll be at the forefront of EE's investment in automation and data-driven decision-making. Your work will directly influence the company's ability to deliver brilliant, personalized experiences to over 30 million customers.
  • Career Growth and Development: EE is committed to fostering a culture of learning and development. You'll have the opportunity to mentor junior team members, drive data literacy across the organization, and play a key role in cutting-edge initiatives like Qlik Cloud migration and AI integrations.
  • Industry Leader: Join a company consistently recognized for its network quality and a clear vision to be the most personal customer-focused technology company in the UK.
  • Hybrid Working Flexibility: This role offers a balanced hybrid working model with 3 days in the office and 2 days remote, providing a blend of collaboration and autonomy. Positions are available in either London or Birmingham.
  • Comprehensive Benefits Package: EE offers a robust benefits package designed to support employee well-being and financial security. This includes:
    • An annual on-target bonus.
    • A generous BT Pension scheme.
    • A competitive annual leave allowance that increases with service, with the option to purchase additional leave.
    • Industry-leading Family Leave policies.
    • Enhanced women's health support.
    • Life Assurance.
    • Exclusive discounts on EE mobile and broadband services, as well as for friends and family.
    • Access to savings on everyday purchases through 'My Discounts'.
    • Discounted EE TV packages.
    • Options for Healthcare Cash Plans and other voluntary benefits.
    • Paid volunteering days.
    • A brand new electric vehicle salary sacrifice arrangement.
    • 24/7 private virtual GP appointments.
  • Commitment to Diversity & Inclusion: EE actively embeds diversity and inclusion into its operations and values. They encourage applications from individuals who may not meet every single requirement but are enthusiastic about the role and the company's mission.

Key Considerations for Candidates:

  • Technical Proficiency: The role requires strong technical skills, particularly in Qlik for self-serve dashboards and automated reporting. Proficiency in writing complex SQL queries, especially within cloud environments like GCP and BigQuery, is essential. Advanced Excel skills are also a must.
  • Analytical and Insightful: Candidates should possess a proven ability to translate data into actionable insights, driving business decisions and improving customer experiences.
  • Stakeholder Management: The ability to effectively communicate data insights to various stakeholders and influence outcomes is crucial. You'll be a trusted partner to the business, requiring strong interpersonal and presentation skills.
  • Commercially Aware: A strong commercial understanding and a growth mindset are important. Taking ownership, prioritizing effectively, and proactively identifying opportunities for improvement will be key to success.
  • Adaptability: You'll be involved in significant projects like the Qlik Cloud migration and AI-powered integrations, requiring an adaptable and forward-thinking approach.
  • Flexible Working: While the role is listed as full-time, EE is open to discussions about flexible working arrangements, including job sharing and reduced hours.

This Visualisation Specialist position at EE is more than just a job; it's an invitation to shape the future of customer engagement in the UK's leading telecommunications company. If you're a data-driven individual with a passion for creating exceptional experiences and a desire to grow within a dynamic and inclusive environment, this opportunity is certainly worth exploring for your career path.

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