Review: Waiter/Waitress (Host) Opportunity at Richmond Villages Wood Norton

Are you seeking a role where your dedication to customer service directly impacts the well-being of others? Richmond Villages Wood Norton, a luxury retirement living community by Bupa, is seeking passionate individuals to join their team as a Waiter/Waitress (Host). This role offers a unique opportunity to contribute to a vibrant community and be part of an organisation committed to making health happen.

Advantages for Aspiring Candidates:

• Meaningful Impact: This position is far more than just serving meals. As a Waiter/Waitress (Host), you will be a cornerstone of the residents' daily experience, providing dignified and personalized attention during mealtimes. Your presence fosters social interaction and significantly contributes to their overall happiness and well-being. If you are driven by a desire to make a tangible difference in people's lives, this role offers that fulfillment.
• Comprehensive Benefits Package: Bupa is renowned for its commitment to employee well-being. As a member of their team, you will benefit from:
  • Viva Global Wellbeing Programme: A holistic approach to health, encompassing mental, physical, financial, social, and environmental well-being.
  • My Healthcare: 24/7 access to remote GP services, physiotherapy, and mental health support.
  • Annual Healthcare Allowance: Approximately £350 to redeem against Bupa healthcare products.
  • Paid Breaks and Free Meals: Enjoy your breaks and a complimentary meal on every shift.
  • Generous Holiday Entitlement: 28 days of holiday per year.
  • Long Service Rewards: Recognition and rewards for your commitment.
  • Interest-Free Travel Loan: For purchasing annual public transport season tickets.
  • Early Wage Access: Wagestream allows access to up to 40% of earned wages.
  • Competitive Pension and Parental Leave: Excellent provisions for your future and family.
  • My Bupa Extras: Discounts and well-being resources.
  • Sick Pay Scheme: Additional support for frontline teams during absences.
• Supportive and Collaborative Environment: Richmond Villages prides itself on a tight-knit team setting. You will have the opportunity to collaborate with colleagues who share a common purpose: making health happen.
• Training and Development: While customer service experience is valued, and prior catering or kitchen experience is a bonus, it's not essential. Bupa provides comprehensive training, allowing individuals with a strong service ethos to excel.
• Flexible Working and Family-Friendly Benefits: The role offers part-time shifts and acknowledges the importance of work-life balance with flexible working options and family-friendly benefits.
• Commitment to Diversity and Inclusion: Bupa actively champions diversity and encourages applications from individuals of all backgrounds. They are a Level 2 Disability Confident Employer, committed to fair treatment and reasonable adjustments for disabled applicants.

Key Considerations for Your Career Path:

• Shift Patterns: The available shifts are 11:30 am - 7:30 pm and 3:30 pm - 7:30 pm, requiring alternative weekend availability. Candidates should assess if these hours align with their personal commitments and career goals.
• Emphasis on Empathy and Care: The ideal candidate will possess a genuine desire to care for others and make a significant impact. This role requires emotional intelligence and a patient, empathetic approach.
• High Standards of Presentation: Upholding a clean, orderly, safe, and sanitary environment is paramount. This includes not only the restaurant and café but also kitchen areas and residents' rooms where room service is provided.
• Versatility and Adaptability: The role may involve supporting other areas within the village, such as restocking personal kitchens or delivering refreshments. Candidates should be comfortable with a degree of flexibility in their duties.
• Age Requirement for Bar Service: Serving drinks at the bar is an aspect of the role, but this is only applicable to applicants over 18 years old.

This Waiter/Waitress (Host) position at Richmond Villages Wood Norton is an excellent choice for individuals seeking a rewarding career in a compassionate and supportive environment. With a strong focus on resident well-being and a comprehensive benefits package, Bupa offers a compelling opportunity to grow professionally while contributing to a greater purpose. If you are a caring individual with a passion for service, this role could be the perfect next step in your career journey.