nd Line Service Desk Engineer

Opportunity: Service Desk Engineer - Shape Critical Defence Technology

Are you a driven and experienced Service Desk professional looking for a role that truly matters? Babcock International is seeking a motivated Service Desk Engineer to join our team at the Babcock Technology Centre in Stoke Gifford, Bristol. This is a full-time, permanent position offering a competitive salary of £35,541 plus benefits, making it an exceptional opportunity for career growth within a mission-critical sector.

What Makes This Role Stand Out?

• Impactful Work: You will play a pivotal role in supporting the Submarine Development Agency, directly contributing to the UK Ministry of Defence's submarine capability. This is a unique chance to influence high-impact defence projects and be part of a secure, stable, and purpose-driven organization.
• Leadership Opportunity: This role offers the chance to lead a team of application support analysts, providing valuable experience in team management, mentoring, and delegation. You'll be responsible for ensuring timely and effective resolution of incidents for Royal Navy personnel, Ministry of Defence civilians, and industry partners.
• Skill Development: You'll gain hands-on experience with bespoke web applications and ITSM tools, alongside developing your analytical, problem-solving, and reporting capabilities. While experience with SQL/Oracle databases, Staffware, and Oracle WebCenter is desirable, a willingness to learn is highly valued.
• Comprehensive Benefits: Babcock offers a robust benefits package designed to support your well-being and career progression. This includes a generous holiday allowance, matched contribution pension scheme with life assurance, access to a Digital GP, an employee share scheme, and various employee discounts and support programs.
• Career Progression: Babcock is committed to employee development, offering excellent opportunities for learning and advancement within a secure and established organization.

Key Considerations for Aspiring Candidates:

• Security Clearance: This role requires the successful candidate to achieve and maintain Security Check (SC) security clearance. Candidates should be aware that eligibility for clearance can be affected by place of birth, nationality, citizenship, and residency history.
• On-Site Presence: The role is based full-time, 35 hours per week, at the Babcock Technology Centre in Stoke Gifford, Bristol.
• Leadership Experience: Proven leadership experience in managing service desk teams, incident management, and stakeholder engagement are essential requirements for this position.

If you are a dedicated professional with a passion for technology and a desire to contribute to national security, this Service Desk Engineer role at Babcock offers a compelling career path. It’s an opportunity to leverage your existing skills, grow your leadership capabilities, and be part of an organization that truly values its people and their contribution to a safer world.