Administrator reference: 10112316

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Embark on a Rewarding Career Supporting Our Armed Forces: Administrator Role with Capita Recruiting Partnering Project

Are you seeking a stable, full-time role where your administrative prowess directly contributes to a vital national service? Capita is looking for dedicated individuals to join their Recruiting Partnering Project (RPP) team as an Administrator. This is a fantastic opportunity to be at the forefront of recruitment for the British Army, ensuring a smooth and efficient process for aspiring candidates.

The Capita RPP is on a mission to transform the British Army recruitment experience, making it more transparent and less daunting. By joining this initiative, you will play a crucial part in inspiring individuals to serve their country.

What the Role Entails:

• Candidate Support: You'll be the first point of contact for Army candidates, liaising with them, Army Careers Offices, and Medical Experts to answer queries and guide them through the medical aspects of their application.
• Information Management: Meticulously organise and store crucial paperwork, documents, and computer-based information.
• Third-Party Coordination: Interact effectively with external providers, including candidates and General Practitioners (GPs), to facilitate the medical screening process.
• Administrative Excellence: Handle letter reviews, postal administration, and scanning, ensuring all documentation is managed with precision.
• Communication Hub: Answer phone calls and respond to a wide range of queries with professionalism and efficiency.

Key Advantages for Aspiring Candidates:

• Meaningful Contribution: Directly support the recruitment of individuals into the British Army, a role of significant national importance.
• Hybrid Working Flexibility: Enjoy a healthy work-life balance with a split between working from home and in the Upavon, Wiltshire office. This offers a blend of autonomy and team collaboration.
• Structured Training and Induction: Comprehensive initial training (4 weeks on-site) and a dedicated induction period ensure you are well-equipped for the role.
• Career Growth with Capita: As part of a large, dynamic organisation, Capita offers numerous opportunities for professional development and career advancement. You'll become part of a diverse network of talented individuals.
• Comprehensive Benefits Package:
  • Competitive salary of £24,043.50.
  • Generous holiday allowance starting at 23 days (rising to 27), with the option to purchase extra leave.
  • Paid volunteering days to support charitable causes.
  • Excellent pension scheme, life assurance, and a cycle-to-work scheme.
  • Generous maternity, adoption, and shared parental leave (15 weeks fully paid), plus paternity pay.
  • A range of voluntary benefits designed for your lifestyle, including retail discounts and health and wellbeing options.
  • Access to Employee Network Groups fostering an inclusive and supportive environment.
• Supportive Team Environment: Join an existing, established team where collaboration and mutual support are key.
• Commitment to Diversity and Inclusion: Capita is actively seeking to build a diverse workforce and particularly encourages applications from individuals from Black, Asian, and other ethnic minority backgrounds. They are also a Disability Confident employer committed to providing adjustments throughout the recruitment process.

Key Considerations for Your Career Path:

• Location: While the role offers hybrid working, initial training and some ongoing presence will be required at the Upavon, Wiltshire office. Candidates should be comfortable with this location.
• On-Site Commitments: Be prepared for a dedicated 4-week initial on-site training period in Upavon, Monday to Thursday, followed by a 1.5-day induction at Bovington.
• Essential Skills: A strong foundation in IT, particularly Microsoft Office Suite (Excel, Word, Outlook), is crucial. You must have proven administrative experience, excellent organisational skills, and a keen eye for detail.
• Customer Service Focus: A genuine passion for customer service and the ability to go the extra mile are highly valued.
• Resilience: The ability to work effectively under pressure is essential in a fast-paced recruitment environment.
• Desirable Experience: Familiarity with Army Careers would be a beneficial advantage, but is not a strict requirement.

This Administrator role presents an excellent opportunity for individuals looking to build a stable and impactful career within a respected organisation. If you possess strong administrative skills, a commitment to excellent customer service, and a desire to contribute to a meaningful cause, we encourage you to explore this exciting prospect further.