Alumni and Supporter Engagement Administrator

Review of the Alumni and Supporter Engagement Administrator Role at the University of Leeds

Are you a highly organized, proactive individual with a passion for fostering community and delivering exceptional administrative support? The University of Leeds is seeking an Alumni and Supporter Engagement Administrator to play a pivotal role in connecting with its vast global network of over 340,000 graduates and supporters. This is an exciting opportunity for someone looking to make a tangible impact within a prestigious academic institution and contribute to its ongoing success.

This position offers a fantastic platform for career growth, particularly for those with strong administrative acumen and excellent interpersonal skills. You'll be at the forefront of communication, serving as the primary point of contact for alumni and supporters, ensuring their experience with the University is professional, warm, and efficient. This involves managing a high volume of inquiries via email, phone, and in-person interactions, effectively problem-solving and skillfully addressing diverse questions.

Advantages for Potential Candidates:

• Impactful Role: Contribute directly to enhancing engagement with a significant and influential alumni and supporter community, playing a key part in the University's mission.
• Professional Development: Gain invaluable experience in stakeholder relations, administrative management, and event support within a leading higher education environment.
• Flexible Working: The role is based on campus with scope for hybrid working and offers opportunities for flexible arrangements, promoting a healthy work-life balance.
• Comprehensive Benefits Package: Enjoy an excellent benefits package, including a generous holiday allowance (42 days per year including bank holidays and university closures), competitive pension scheme with life assurance, and access to a state-of-the-art campus gym.
• Personal Growth: Benefit from access to professional development courses through the Organisational Development & Professional Learning team.
• Campus Perks: Take advantage of on-site childcare, shopping discounts, and travel schemes, making campus life even more convenient.

Key Considerations for Your Career Path:

• Administrative Excellence: This role demands meticulous attention to detail in managing budget spreadsheets, team plans, monthly spend reports, meeting arrangements, minute-taking, and diary management. Developing these skills will be crucial for career progression in administrative and operational roles.
• Communication Prowess: The ability to communicate clearly, professionally, and empathetically with a diverse range of stakeholders is paramount. Enhancing your interpersonal and communication skills in this environment will be highly beneficial for any client-facing or stakeholder management role.
• Problem-Solving and Adaptability: You will be expected to anticipate needs, prioritize effectively, and manage varied tasks under pressure. This will build your resilience and problem-solving capabilities, essential for leadership and management positions.
• Team Collaboration: Success in this role is rooted in being a strong team player. Learning to collaborate effectively within a team and across departments will be a significant asset.
• Visa Sponsorship: Please note that this role is not eligible for Skilled Worker visa sponsorship. Candidates will need to have existing work authorization or explore other visa options independently.

This position is an excellent stepping stone for individuals seeking to build a robust career in university administration, alumni relations, or broader engagement and communications fields. If you are a motivated and detail-oriented professional eager to contribute to a dynamic and impactful university community, this role presents a compelling opportunity.