Apprentice ICT Officer x 2

This opportunity within a large corporate ICT environment presents a compelling entry point for aspiring IT professionals. If you're driven by a passion for technology and a commitment to delivering exceptional customer service, this role is designed to help you build a successful career.

• Career Kick-Start: This is an ideal role for individuals looking to launch their IT career. The emphasis on proactive and enthusiastic individuals suggests a supportive environment for growth and development.
• Comprehensive Training: A significant advantage is the opportunity to complete a Level 3 Information Communications Technician Apprenticeship. This structured learning path will equip you with valuable, industry-recognized skills and knowledge.
• Collaborative and Independent Work: The role requires you to work effectively both as part of a team and autonomously. This balance fosters strong teamwork skills while also encouraging self-reliance and problem-solving initiative.
• Impactful Support: You will be directly contributing to the smooth operation of a large corporate ICT environment, providing essential support to ERYC sites, partners, and schools. This offers a sense of purpose and the satisfaction of making a real difference.
• Customer-Centric Focus: The emphasis on being "customer-focused" means you'll develop excellent communication and interpersonal skills, learning to effectively understand and address user needs. This is a crucial skill set for any IT professional.

• Proactive and Enthusiastic Mindset: Success in this role hinges on bringing a proactive attitude and genuine enthusiasm for technology. Candidates who are self-starters and eager to learn will thrive.
• Commitment to Learning: The apprenticeship component underscores the importance of a strong commitment to continuous learning. Be prepared to dedicate yourself to mastering the curriculum and applying your knowledge.
• Adaptability: Supporting a large corporate ICT environment requires adaptability. You'll likely encounter a diverse range of technical challenges and user requests, so a flexible approach is beneficial.
• Problem-Solving Skills: The role involves providing IT support, which inherently demands strong problem-solving capabilities. You'll need to be able to diagnose issues, identify solutions, and implement them effectively.

In summary, this position is an excellent stepping stone for individuals who are passionate about technology, committed to providing outstanding service, and eager to invest in their professional development through a comprehensive apprenticeship program. It offers a balanced work environment that encourages both teamwork and independent contribution, setting the stage for a rewarding career in ICT.