Business Development and Quality Assurance Team Leader

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Unlocking Your Potential: A Review of the Strategic Revenues & Benefits Lead Opportunity

Are you a seasoned professional with a passion for driving excellence in public service? This pivotal role within the Revenues and Benefits team at East Riding of Yorkshire Council presents a compelling opportunity for an experienced leader to shape the future of their service. This position is more than just a job; it's a chance to make a tangible impact, foster innovation, and advance your career in a supportive and dynamic environment.

What Makes This Role Stand Out? Advantages for Aspiring Candidates:

• Strategic Impact: You will be at the forefront of managing customer complaints, spearheading strategic projects, and ensuring the accuracy of vital housing benefit subsidy processes. This is a chance to influence policy, improve service delivery, and directly contribute to the council's reputation as a center of innovation and excellence.
• Leadership & Development: This role offers the chance to lead and nurture a high-performing team. You'll be responsible for motivating, developing, and mentoring staff, fostering a culture of continuous improvement and personal growth within the section.
• Comprehensive Benefits Package: Beyond a competitive salary that truly reflects your skills and experience, the council offers a robust package designed to support your holistic wellbeing and financial future. This includes:
  • Flexible working arrangements for a healthy work-life balance.
  • Continuous professional development opportunities to enhance your skills and career trajectory.
  • A comprehensive pension scheme for long-term financial security.
  • Health and wellbeing programs, including access to counselling services.
  • Generous leave entitlement to ensure you have ample time for rest and rejuvenation.
  • Exclusive employee discounts.
• Exposure & Influence: You will have the opportunity to represent the Revenues & Benefits service at corporate, regional, and national events. This broadens your professional network and allows you to champion the council's achievements on a wider stage.
• Supportive Environment: The description highlights a collaborative work environment that actively values your contributions and fosters your growth, creating a foundation for long-term success.

Key Considerations for Your Career Path:

• Essential Expertise: A strong foundation in Revenues & Benefits is a prerequisite, with specific emphasis on housing benefit subsidy and complaint resolution. If your experience aligns with these areas, this role offers a significant opportunity to leverage and deepen your knowledge.
• Project Management Prowess: The ability to manage and deliver strategic projects is crucial. Candidates who thrive on transforming services and driving initiatives forward will find this aspect of the role particularly rewarding.
• Analytical Acumen: The oversight of subsidy processes and data analysis requires a keen analytical mindset. Experience in data reconciliation, trend analysis, and forecasting will be highly valued.
• System Familiarity: While not strictly essential, familiarity with systems like NEC and general Microsoft applications will be advantageous, streamlining your transition into the role.
• Stakeholder Engagement: The role demands excellent communication and stakeholder engagement skills, as you'll be interacting with internal teams, external partners, and representing the service at various forums.

This position is ideal for a motivated and experienced professional ready to take on significant responsibility and contribute to a service dedicated to excellence. If you possess the required experience and a drive for strategic leadership, this opportunity at East Riding of Yorkshire Council could be the next significant step in your career journey.