Business Sales Advisor (Belfast Contact Centre, Belfast (N.I), United Kingdom)

The role

We’re looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment.We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months.Of course, we’ll provide comprehensive training to successful candidates where you’ll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers.

You will have the following responsibilities

You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by either an inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements. You will answer, and respond to, customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures.

What we are looking for

Customer focused – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills – knows how to demonstrate, promote and sell Be passionate, ambitious and driven in your career Ability to build strong relationships with customers and colleagues at all levels

Wondering what's in it for you?

Being part of the BT family brings a huge number of benefits including the below: £26,738 with 30% on target bonus, with potential to exceed depending on performance On target bonus paid during training 22 days paid holidays Choice of working Full time in the office or 3 days with 2 days working from home World-class training and development opportunities Share option and pension scheme programmes Flexible benefits to fit around you

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.