Business Support Officer, West Lancashire Borough Council

Opportunity Spotlight: Business Support Officer - Make a Difference in Community Housing

Are you an administrative powerhouse with a passion for service excellence and a keen eye for detail? If you thrive in dynamic environments and are looking for a role where your contributions directly impact the well-being of others, this Business Support Officer position within our esteemed Business Support Team might be your next career move.

This is a fantastic opportunity for a motivated individual to join a busy team, offering valuable temporary support within a fast-paced local government setting. You'll play a crucial role in ensuring the efficiency and effectiveness of our operations, directly contributing to the safety and health of private sector housing within the community.

Key Advantages for Your Career Path:

• Meaningful Impact: This role is intrinsically linked to the Council's Private Sector Housing function, meaning your administrative efforts will directly contribute to making people's homes safe and healthy environments. This offers a strong sense of purpose and job satisfaction.
• Skill Development: You'll gain hands-on experience with a variety of essential administrative tasks, including data input and extraction across multiple management information systems, document production, payment processing, and performance data collation. This broadens your skillset and makes you a more versatile candidate.
• Exposure to Key Functions: You will be providing essential support to the Environmental Health Team's workstreams, particularly concerning Houses in Multiple Occupation and grant administration. This offers valuable insight into the workings of local authority housing initiatives.
• Develop Autonomy and Initiative: The role encourages you to work on your own initiative and adopt a flexible approach, fostering independence and problem-solving skills that are highly valued in any professional setting.
• Collaborative Environment: While you'll work with minimal supervision, you'll also be a vital part of a supportive team. You will have the opportunity to collaborate with colleagues across the organisation, enhancing your networking and interpersonal skills.
• Customer Service Excellence: You will be instrumental in supporting a positive organisational culture that is customer-focused. This experience in liaising with members of the public and internal stakeholders will hone your communication and service delivery abilities.

Key Considerations for Potential Candidates:

• Pace and Deadlines: This is a fast-paced role requiring the ability to work under pressure and meet multiple strict deadlines. Excellent time management and organisational skills are paramount.
• Attention to Detail: Accuracy is critical, especially when inputting and maintaining data across various systems. A high level of meticulousness is essential for success in this position.
• ICT Proficiency: A strong command of essential ICT packages such as Word, Excel, and Outlook is a prerequisite. Experience with bespoke ICT systems will be advantageous.
• Communication Skills: You will be interacting with diverse groups, including the public, senior management, and internal staff. Clear, courteous, and effective communication is a cornerstone of this role.
• Temporary Nature: Please note that this is a temporary position. This can be an excellent opportunity to gain experience, expand your network, or explore a new field before committing to a permanent role.

If you are a proactive, organised, and customer-oriented individual seeking a temporary role that offers both challenge and reward, we encourage you to consider this Business Support Officer position. It's a chance to develop your administrative expertise while making a tangible difference in your community.

Salary Range: £26,403 to £28,142 per annum