CRM Officer (Internal Only) (REG

This Vacancy is open to employees of University of Nottingham only.

Working to the Head of Customer Relationship Management (CRM), the postholder will play a key role in supporting the development, management, and optimisation of Microsoft Dynamics as our CRM system – the backbone of our student recruitment and marketing operation. 

The role will ensure that CRM automation, data processes and campaigns (student nurturing and engagement) align with institutional student recruitment and marketing objectives. The CRM Officer will support the development, management, and optimisation of Microsoft Dynamics CRM to enhance student engagement, communication, and operational efficiency within the university. 

What we offer 

A friendly, diverse, and supportive working environmentA hybrid working arrangement with the blended approach of home and office working each weekGenerous holiday entitlement of 27 days (or pro rata) plus standard bank holidays and five university closure days including closure between Christmas and New Year.Our reward scheme grants bonuses of numerous values for excellent workWe are committed to staff development through the provision of training, continued support, and career progression opportunitiesYou will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts, travel schemes and many more. To find out more about what we can offer you, follow the link to our benefits website

Further information is available in the role profile. To apply for this vacancy please click ‘Apply Now’ to complete your details.

This is a permanent position and your working hours will be full-time (36.25 hours per week).

Please contact Emma Hutchby, email: [email protected] if you have further questions about this role. Please note that applications sent directly to this email address will not be accepted.

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Closing Date: 05 Jan 2026 Category: Internal Only