Christmas Customer Assistant - Cafe - London Colney reference: 6253780075

Discover Your Next Career Move at M&S: Customer Assistant, Clothing & Home

Are you passionate about fashion and dedicated to providing exceptional customer experiences? Marks & Spencer is seeking enthusiastic individuals to join their vibrant Clothing & Home team as Customer Assistants. This role offers a fantastic opportunity to become a brand ambassador, shaping the shopping journey for M&S customers and contributing to a forward-thinking retail environment.

What Makes This Opportunity Stand Out?

• Be a Fashion Advocate: Immerse yourself in the latest trends and stylish products. You'll be at the forefront of recommending M&S fashion, helping customers look and feel their best.
• Champion Exceptional Service: The core of this role is making customers feel truly valued. Your dedication to remarkable service will be key to creating positive and memorable shopping experiences.
• Embrace Digital Innovation: M&S is leading the digital transformation in retail. You'll be empowered to use digital tools, like the Sparks App and in-store devices, to enhance customer interactions and ensure they find exactly what they need.
• A Culture of Teamwork and Inclusion: This role emphasizes the importance of a collaborative and inclusive store environment. You'll have the chance to support your colleagues and contribute positively to the local community.
• Flexibility and Adaptability: The retail landscape is dynamic. This position requires you to be adaptable and comfortable working across different areas of the store, ensuring seamless operations.
• Career Growth and Development: M&S is committed to providing the training you need to excel, including mastering digital tools and developing expert product knowledge.
• Be Part of a Greener, Faster, More Inspiring Future: M&S is revolutionising its approach to retail, and you can be a part of this exciting evolution.

Key Considerations for Aspiring Candidates:

This role is ideal for individuals who are:

• Customer-Centric: Your priority is always the customer, going above and beyond to meet their needs.
• Proactive and Hard-Working: You're ready to roll up your sleeves and contribute effectively to daily operations.
• Digitally Savvy: Comfortable using technology to enhance service and efficiency.
• Detail-Oriented: Committed to delivering excellent work with a keen eye for detail.
• Open to Feedback: Eager to learn, grow, and act upon feedback for continuous improvement.
• Strong Communicators: Able to build positive relationships through active listening and clear communication.
• Team Players: Collaborative and supportive of colleagues and the store environment.

Work Pattern Insights:

The standard work pattern for this role is:

• Sunday: 12:00 - 16:00
• Saturday: 11:00 - 15:00

Please note that during the busy periods of the weeks commencing 14th and 21st December, candidates will be expected to work up to full-time hours. Additionally, the advertised unsocial hours premium of + £3.00 per hour is applicable only to hours worked between 22:00 and 06:00.

A Commitment to Inclusion:

Marks & Spencer is dedicated to fostering an inclusive and diverse workplace. They are committed to an active Inclusion, Diversity, and Equal Opportunities Policy, and are happy to discuss flexible working arrangements. If you require any reasonable adjustments to the recruitment process, M&S is committed to ensuring a fair and transparent assessment for all.

If you are ready to embrace a role that combines your passion for fashion with outstanding customer service, and you're eager to contribute to a leading retail brand, this Customer Assistant position at M&S is an excellent step in your career journey.