Client Advisor

Client Advisor Opportunity at LexisNexis Legal & Professional: Drive Success and Shape the Future of Legal Technology

Are you a strategic thinker with a passion for client success and a knack for navigating the evolving landscape of legal technology? LexisNexis Legal & Professional, a global leader in legal, regulatory, and business information, is seeking a dynamic Client Advisor to empower clients and maximize their value from our innovative solutions.

This is an exciting opportunity to join a forward-thinking organization that is at the forefront of deploying AI and advanced technologies to transform the legal industry. As a Client Advisor, you will play a pivotal role in ensuring clients not only adopt but thrive using our CRM and Business Development solutions, specifically the LexisNexis InterAction (IA) platform.

Key Advantages for Your Career Path:

• Strategic Impact: You will be instrumental in driving client growth and adoption, directly contributing to their success and increasing their return on investment in LexisNexis solutions.
• Industry Leadership: Become part of a company that is a long-time pioneer in leveraging AI and advanced technologies within the legal sector, shaping the future of law practice and business.
• Holistic Client Engagement: Move beyond reactive support to proactively build strong, trusted advisor relationships. You'll be responsible for managing the entire client experience, from identifying opportunities to ensuring full utilization of our powerful tools.
• Cross-Functional Collaboration: Leverage the entire LexisNexis ecosystem, working closely with Product Management, Marketing, Support, and Services teams to deliver comprehensive solutions and drive customer spend.
• Professional Development: Access extensive learning and development resources, opportunities for continuous skill enhancement, and a supportive environment that champions your long-term career goals.
• Entrepreneurial Environment: This role encourages an entrepreneurial mindset, offering the chance to take ownership of client success, network extensively, and contribute to program strategy.
• Commitment to Well-being: LexisNexis Legal & Professional actively promotes a healthy work/life balance with a comprehensive benefits package, including generous holiday allowances, health and well-being programs, and various leave options.

Key Considerations for Aspiring Candidates:

• Legal Industry Expertise: A strong understanding of the legal industry is essential, enabling you to grasp client needs and tailor solutions effectively.
• Analytical and Problem-Solving Skills: You'll need to be an analytical thinker, adept at dissecting complex information, identifying key insights, and developing creative, data-driven solutions.
• Client Relationship Management: The ability to build and nurture strong client relationships, acting as a trusted advisor and advocating for their success, is paramount.
• Sales and Business Development Acumen: This role involves leading client engagement for upselling, requiring skills in prospecting, scoping, negotiating, and closing opportunities.
• Technical Fluency: While you don't need to be a deep technical expert, a solid technical literacy is required to quickly master relevant systems like InterAction and understand enterprise software integration in marketing and business development contexts.
• Communication and Presentation Skills: You must be able to communicate clearly and professionally at all levels, effectively persuading stakeholders and presenting compelling business cases.
• Self-Motivation and Results Orientation: The ability to be self-motivated, prioritize workload effectively, and consistently meet targets is crucial for success.
• Travel Commitment: Be prepared for approximately 50% travel to client sites, driven by business demands and strategic initiatives.

If you are driven by client success, possess a strategic mindset, and are eager to contribute to the advancement of legal technology, this Client Advisor role at LexisNexis Legal & Professional offers a compelling platform for professional growth and impact. Embrace the opportunity to shape client strategies, drive innovation, and advance the rule of law.