Colleague Experience Associate

Lloyd is the world leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow progress isn’t limited by today risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that more sustainable, resilient and inclusive, you’ll find a home at Lloyd – build a braver future with us. The Colleague Experience Associate plays a critical role in shaping a consistent, engaging and inclusive colleague experience globally. The associate is responsible for coordinating and driving consistency globally across colleague-facing activities: social activities, learning, charity/community activities, communication channels, collaboration hubs etc. The role is central to delivering the new Global People Strategy, ensuring that all colleagues have a joined-up experience regardless of where they work at the Corporation. It will drive clarity and cohesion in all colleague matters, along with consistent agendas, building understanding and awareness. They will provide guidance and support to the Comms team, HR and work closely with the Heads of People and Chief of Staffs/Business managers within functions, embedding the Colleague Value Proposition and making it real for our people. A key part of the role would be building awareness of what available to colleagues through providing them with the resources and information that they need. Key Accountabilities: · Lead the design and implementation of a cohesive approach to colleague-facing activities across all regions, ensuring consistency in social events, ECF agendas, learning opportunities, charity/community initiatives, communication channels, and collaboration hubs. · Drive clarity and cohesion so colleagues experience a unified culture regardless of location. · Promote and build understanding of available benefits and programs (e.g., Perks at Work, Wellbeing resources), ensuring colleagues know what on offer and how to access it. Develop creative campaigns and engagement tactics to increase visibility and usage. · Support the delivery of a global internal communications strategy that improves engagement and measures effectiveness of channels. Ensure colleague experience priorities are embedded in strategic planning processes. · Design and execute initiatives that strengthen connection and belonging across global teams. Use data (e.g., engagement surveys, exit interviews, turnover metrics) to inform decisions and continuously improve outcomes. · Work closely with Heads of People and Chief of Staffs/Business Managers to embed the Colleague Value Proposition into everyday experiences. Contribute to the delivery of people plans and strategic priorities across functions. · Own and maintain key colleague-facing platforms such as the Collaboration Hub and chat channels. Support the business owners in creating and curating content for newsletters, blogs, videos, and discovery sessions. · Responsible for building tools to support with colleague recognition programmes specifically focused on merchandise, significant holidays, birthdays, milestones, anniversaries etc. · Chair working groups focused on communication, engagement, and global charity initiatives. · Collaborate with Employee Change Forums to implement positive cultural initiatives globally. Act as a Values Champion, ensuring behaviours and activities reflect organisational principles and support ECFs with providing updates to colleagues. · Develop and maintain effective relationships with leadership teams, HR, engagement specialists, and other key stakeholders to ensure alignment and shared focus on improving colleague experience. To deliver this role, you will need to be passionate about your colleagues and have outstanding communication skills to engage and influence positive change to build an inclusive and high performing culture through consistent and simple messaging of complex issues. From the CEO to apprentices joining straight from school, you need to be comfortable having open and transparent conversations and building trusted partnerships to support a truly global internal community. Diversity and inclusion are a focus for us – Lloyd aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website. We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility.  Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc).  These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. Should you require any additional support with your application, or any adjustments, please click the following link; https://cleartalents.com/apply/lloyds-msa1645695881 Please note, clicking on this link does not register your application for the vacancy Lloyd aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect. We will invest in attracting the best talent to Lloyd, making sure recruitment is targeted at bringing in the skills we need to evolve. We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.