Customer Assistant - Christmas reference: R-184102

## Your Festive Opportunity: Become a John Lewis & Partners Seasonal Customer Assistant! This is a fantastic chance to immerse yourself in the magical atmosphere of John Lewis & Partners during the bustling Christmas season. If you're looking for a dynamic, customer-focused role that offers flexibility and the opportunity to be part of a renowned retail institution, this Seasonal Customer Assistant position is worth serious consideration.

John Lewis & Partners is celebrated for its exceptional customer service, and during Christmas, this commitment truly shines. As a temporary Partner, you'll play a vital role in ensuring every customer has a memorable experience, helping them find the perfect gifts for their loved ones. This is more than just a job; it's an opportunity to contribute to a cherished tradition and work within a diverse team where your individuality is valued.

### Advantages for Aspiring Candidates: * Competitive Pay & Potential Premiums: Earn a solid hourly rate of £12.40. For those who join before October 5th and work late, there's an added incentive: a Night Premium of £3.50 per hour for any time worked between 22:00 and 06:00, provided you are enrolled in the Enhanced Hours Premium arrangements. This offers a great opportunity to boost your earnings during the festive period. * Flexible Working Options: John Lewis & Partners understands the importance of work-life balance. This role offers a range of contract types, from part-time (starting at 12 hours per week) to full-time (up to 37.5 hours per week). The operational hours between 06:00 and 22:00 mean there are opportunities to fit work around your existing commitments. Discussions about flexible working arrangements like compressed hours or job sharing can take place during the interview process. * Comprehensive Training & Development: Don't worry if you haven't worked in retail before! John Lewis & Partners provides full training, including digital learning modules and on-the-job guidance. This ensures you'll have the confidence and skills needed to excel in your role. * Valuable Retail Experience: This role provides invaluable experience in a fast-paced, customer-facing environment. You'll develop essential skills in customer service, sales, and operational efficiency, all of which are transferable to numerous career paths. * Ownership Culture: As part of the John Lewis Partnership, you'll be more than just an employee; you'll be a Partner. This unique employee-owned model means you share in the responsibilities and rewards of the business. It fosters a sense of belonging and encourages collaboration, offering a different perspective on your work. * Career Exploration: While primarily temporary, there's a possibility that some permanent roles may become available. This could be a stepping stone for ambitious individuals looking to build a long-term career within the John Lewis Partnership. ### Key Considerations for Your Career Path: * Seasonal Nature: It's important to note that these contracts are primarily temporary, concluding in early January 2026. This role is ideal for those seeking a fulfilling position during the Christmas peak, or for individuals looking to gain experience and a steady income for a defined period. * Fast-Paced Environment: The shop floor during the Christmas season is energetic and can be demanding. Candidates should be prepared for a dynamic, often busy, environment that requires adaptability and a proactive approach. * Customer-Centricity: The core of this role is delivering exceptional customer service. If you thrive on engaging with people, understanding their needs, and going the extra mile, you'll find this role incredibly rewarding. * Teamwork is Crucial: You'll be working as part of a diverse team, often supporting various departments and tasks, including till operations, stock replenishment, and maintaining shop standards. A collaborative and flexible attitude is essential. * Application Timing: Due to the popularity of these roles, vacancies can close early if a high volume of applications is received. We strongly recommend applying as soon as possible to avoid disappointment. Interviews will commence from September 15th. * Assessment Process: Be prepared for group assessments as part of the interview process. If you require any reasonable adjustments for the assessment, please indicate this at the application stage. * Pre-Employment Vetting: Some roles may be subject to pre-employment vetting, which could include DBS checks. Successful candidates will be informed if this is required and provided with further information.

This Seasonal Customer Assistant role at John Lewis & Partners offers a unique blend of engaging work, valuable experience, and a rewarding work environment. It's a chance to be part of something truly special during one of the most exciting times of the year. If you're ready to embrace the festive spirit and deliver outstanding service, we encourage you to explore this exciting opportunity.