Customer Assistant - Christmas reference: R-184143

An Exciting Opportunity: Seasonal Customer Assistant at John Lewis & Partners this Christmas!

The festive season at John Lewis & Partners is a truly magical time, and this year, you have the chance to be at the heart of it all! We are seeking enthusiastic and dedicated individuals to join our teams as temporary Customer Assistants. This is more than just a job; it's an opportunity to contribute to the renowned customer service that John Lewis & Partners is celebrated for, creating memorable experiences for shoppers during the busiest time of the year.

Key Advantages for Candidates:

• Be Part of Something Special: Immerse yourself in the festive spirit and contribute to creating a magical atmosphere for customers.
• Competitive Pay & Potential Premiums: Earn a competitive hourly rate of £12.40. For those who join from October 5th and are enrolled in Enhanced Hours Premium arrangements, there's an exciting opportunity to earn an additional £3.50 per hour for all hours worked between 22:00 and 06:00.
• Flexible Working: A variety of full-time and part-time positions are available, offering flexibility with hours ranging from 15 to 35 per week. This includes early starts, evenings, and weekend working to suit your lifestyle and availability.
• Comprehensive Training: You will receive full training, encompassing both digital learning and hands-on, on-the-job experience. This ensures you feel confident, supported, and well-equipped to excel in your role.
• Diverse and Inclusive Environment: Join a diverse team where you are encouraged to be yourself, fostering an environment where everyone can thrive.
• Potential for Future Opportunities: While most roles are temporary until early January 2026, there may be opportunities for permanent positions, offering a potential stepping stone for ambitious candidates.
• Employee Ownership: Experience the unique culture of the John Lewis Partnership, the UK's largest employee-owned business. As a Partner, you share in the responsibilities, rewards, and successes of this pioneering organization.

Key Considerations for Your Career Path:

• Customer-Centric Role: This position is ideal for individuals who genuinely enjoy interacting with people and are passionate about providing exceptional service. Your ability to understand customer needs and resolve queries will be paramount.
• Fast-Paced and Varied Environment: Be prepared for a dynamic workplace. Daily tasks will involve delivering outstanding customer service, utilizing product knowledge to drive sales, managing stock, and supporting various shop floor operations.
• Essential Skills: While prior customer-facing experience is a plus, it's not essential. Basic IT literacy and strong communication skills are the core requirements, as comprehensive training will be provided.
• Flexibility is Key: The nature of seasonal retail requires a degree of flexibility. Be prepared to work a range of hours, including early mornings, evenings, and weekends, as outlined in the role.
• Application Timing: Vacancies can close early if a high volume of applications is received. It is highly recommended to apply as soon as possible to avoid disappointment.
• Reasonable Adjustments: If you require any reasonable adjustments during the assessment process, please ensure this is communicated at the application stage.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, including potential DBS checks. If required, you will be informed during the recruitment process.

This Seasonal Customer Assistant role at John Lewis & Partners offers a fantastic opportunity to gain valuable retail experience, be part of an iconic brand, and experience the unique benefits of employee ownership, all while contributing to the magic of the festive season. If you're looking for a rewarding and engaging temporary position where you can truly make a difference, we encourage you to apply!