Customer Team Member reference: 1061204

Customer Team Member - Kegworth: A Rewarding Opportunity with Co-op

This review provides an in-depth look at the Customer Team Member position at Co-op in Kegworth, highlighting the advantages and key considerations for potential candidates looking to advance their careers.

The Opportunity:

The Co-op is seeking dedicated Customer Team Members to join their friendly team at the Kegworth store. This permanent, part-time role offers a competitive hourly wage of £12.60 for 30 hours per week, with the potential for regular overtime. The working pattern is Monday to Friday, 5:30 AM to 11:30 AM, with occasional weekend work to be discussed at interview. A unique aspect of this role is the inclusion of working in the in-store bakery, adding variety to your daily tasks.

Advantages for Candidates:

Joining Co-op as a Customer Team Member offers a compelling package of benefits and opportunities for professional growth:

• Generous Benefits Package: Beyond the competitive salary, Co-op provides an impressive array of benefits, including:
  • 31 days of holiday (pro-rata for part-time)
  • A pension scheme with up to 10% employer contributions
  • Virtual healthcare services for you and your family, offering access to GP appointments, mental health support, and more.
  • A significant 30% discount on all Co-op products in-store, plus 10% on other brands.
  • Access to Stream, a money management app that allows you to access a portion of your earned pay as you need it.
  • A 24/7 employee assistance service for support.
• Comprehensive Training and Development: Co-op is committed to your growth. You will receive full, paid training and dedicated support for your personal development, paving the way for career progression within the organization.
• Supportive and Inclusive Culture: Co-op prides itself on a history of fairness and taking care of its colleagues. You'll benefit from support for your physical, mental, and financial wellbeing. They also offer market-leading policies to assist with significant life events. The company actively fosters an inclusive workplace, celebrating diversity and encouraging applications from all backgrounds.
• Work-Life Balance and Flexibility: While the role involves early mornings, the 5:30 AM to 11:30 AM shift provides ample time for personal pursuits in the afternoons. The rotas are shared three weeks in advance and are accessible via mobile, aiding in planning.
• Community Engagement: This role offers the chance to actively support your local community through various activities and events.
• Streamlined Application Process: You can apply easily using your mobile device, with no CV required, and the application process includes two online assessments taking approximately 20 minutes.

Key Considerations for Candidates:

To ensure this role aligns with your career aspirations, consider the following:

• Age Requirement: Applicants must be aged 18 or over due to the potential for working outside of standard daytime hours.
• Early Starts: The 5:30 AM start time requires individuals who are comfortable with early morning routines.
• Varied Responsibilities: The role is dynamic and includes not only customer service and till operations but also tasks such as restocking shelves, cleaning, and working in the in-store bakery. Candidates should be adaptable and enjoy a hands-on approach.
• Flexibility: While the core hours are set, occasional weekend work is a possibility and will be discussed during the interview process.
• Customer-Centric Approach: A genuine care for customer needs and excellent interpersonal skills are essential for building positive relationships and delivering exceptional service.
• Problem-Solving and Adaptability: The ability to approach change and problem-solving with a positive attitude is valued, as is a willingness to learn and share experiences with colleagues.

Career Path Potential:

This Customer Team Member position serves as an excellent entry point into the retail sector and a career with Co-op. The comprehensive training and supportive environment provide a strong foundation. With dedication and demonstrated capability, there are opportunities for advancement within the store network, potentially into supervisory or management roles, as Co-op is committed to colleague development and internal promotion.

Overall, the Customer Team Member role at Co-op in Kegworth presents a fantastic opportunity for individuals seeking a stable, rewarding, and values-driven career in a supportive and inclusive environment. The blend of competitive compensation, extensive benefits, and commitment to employee well-being makes this a role worth serious consideration.