Customer Assistant - Christmas reference: R-184207

Seize the Season: A Rewarding Temporary Role at John Lewis & Partners This Christmas

The festive season at John Lewis & Partners is a truly special time, brimming with a magical atmosphere and the opportunity to be part of a customer experience that is second to none. If you're seeking a dynamic and engaging temporary role that offers excellent career development and a unique work environment, this Seasonal Customer Assistant position might be your perfect fit.

This opportunity is ideal for individuals looking to gain valuable retail experience, contribute to a renowned brand during its busiest period, and be part of an employee-owned business. The role offers a chance to hone your customer service skills, contribute to a fast-paced retail environment, and experience the distinctive culture of the John Lewis Partnership.

Advantages for Potential Candidates:

• Be Part of Something Special: Contribute to the iconic Christmas experience at John Lewis & Partners, a brand synonymous with quality and exceptional service.
• Career Growth and Training: Receive comprehensive training, including digital learning and hands-on on-the-job experience, ensuring you feel confident and well-equipped. This is an excellent stepping stone for those interested in retail or customer-facing careers.
• Competitive Compensation: Earn a competitive hourly rate of £12.40. For those enrolled in the Enhanced Hours Premium arrangements, there's an attractive Night Premium of £3.50 per hour for all hours worked between 22:00 - 06:00 (for shifts commencing from October 5th).
• Flexible Working: A variety of contract lengths and hours are available, ranging from 12 to 37.5 hours per week, including both full-time and part-time positions. This flexibility can support various lifestyle needs and career goals.
• Employee Ownership: Experience the unique benefits of working for the UK's largest employee-owned business. As a Partner, you'll share in the rewards and successes of the company, fostering a sense of belonging and collective achievement.
• Supportive Environment: Work within a diverse team where individuality is celebrated and encouraged.
• Potential for Future Opportunities: While primarily temporary, there may be opportunities for permanent roles, offering a pathway for continued career development within the Partnership.

Key Considerations for Your Career Path:

• Pace and Variety: The role is fast-paced and can be varied, requiring adaptability and a proactive approach. You'll be involved in all aspects of shop floor operations, from customer engagement to stock management.
• Customer-Centric Focus: A passion for delivering outstanding customer service is paramount. This role will significantly develop your interpersonal skills, problem-solving abilities, and understanding of customer needs.
• Team Collaboration: Success in this role hinges on strong teamwork and a willingness to support colleagues across different areas of the shop.
• Basic IT Literacy: Essential for utilizing in-store systems and digital training modules.
• Weekend and Evening Work: Be prepared for a schedule that includes weekends and potentially varied hours within the operational window of 06:00 - 20:00.
• Application Timing: Due to high interest, vacancies may close early. It is highly recommended to apply as soon as possible to avoid disappointment.
• Pre-Employment Vetting: Be aware that some roles may require pre-employment vetting, such as DBS checks. Information will be provided during the recruitment process if applicable.

This temporary Customer Assistant role at John Lewis & Partners offers a fantastic opportunity to immerse yourself in a vibrant retail environment during the most exciting time of the year. It's a chance to build your skills, contribute to a beloved brand, and experience the unique rewards of employee ownership. If you're motivated, customer-focused, and ready for a festive challenge, we encourage you to explore this exciting opportunity.