Customer Assistant - Food - Carlisle reference: 6412621476

Your Opportunity: Customer Assistant - Foods at M&S

Are you a customer-focused individual with a passion for quality food products and a desire to make a real impact in a dynamic retail environment? Marks & Spencer is seeking enthusiastic individuals to join their Foods team as Customer Assistants. This role offers a unique opportunity to be at the forefront of customer experience, embodying the M&S brand and contributing to its continued success.

What's on Offer: Key Advantages for Candidates

This role presents several attractive benefits for ambitious candidates looking to develop their careers in retail:

• Brand Ambassadorship: Become a key representative of the M&S brand, a name synonymous with quality and trust. You'll have the chance to showcase high-quality products and exciting new offerings to a loyal customer base.
• Customer-Centric Role: At its heart, this position is about creating exceptional customer experiences. If you thrive on making people feel valued and understood, this role will provide daily satisfaction.
• Skill Development: M&S is committed to professional growth. You'll receive training to utilize digital tools, enhance your product knowledge, and hone your customer service skills. This is an excellent opportunity to build a strong foundation in modern retail practices.
• Teamwork and Inclusivity: Join a supportive team environment where collaboration and respect are paramount. M&S fosters an inclusive culture, encouraging everyone to contribute to a positive store atmosphere.
• Flexibility and Adaptability: The retail landscape is ever-evolving, and this role will equip you with the adaptability to work across different areas of the store, ensuring you're a versatile and valuable team member.
• Potential for Increased Hours: Be aware of the operational requirement for full-time hours during the weeks of December 14th and 21st, offering a chance for increased earnings and greater exposure to operational demands.
• Unsocial Hours Premium: While the standard hours are outlined, there is an opportunity for a +£3.00 p/h unsocial premium for any hours worked between 22:00 and 06:00, which is a key consideration for those seeking enhanced compensation during specific times.

Key Considerations for Your Career Path

To help you assess if this role aligns with your career aspirations, here are some important points to consider:

• Work Pattern: The advertised work pattern is for specific days and times:
  • Sunday: 14:00 - 18:00
  • Wednesday: 16:00 - 20:00
  This part-time structure is ideal for those seeking supplementary income or a role that complements other commitments. However, it's crucial to note the requirement for potential full-time work during peak periods.
• Customer Engagement: This role demands proactive customer interaction. If you prefer a more solitary work environment, this might not be the best fit. Success hinges on your ability to engage, listen, and recommend.
• Digital Proficiency: A good level of digital capability is essential. You'll be expected to use in-store devices and customer-facing apps. If you're not comfortable with technology, there will be a learning curve, but also an opportunity to upskill.
• Adaptability: While core hours are defined, the nature of retail means you may be asked to adapt to varying demands. Embracing this flexibility will be key to your success and career progression.
• Performance Focus: The role involves monitoring and delivering on daily sales targets and promotions. This requires a results-oriented mindset and the ability to work efficiently.

Marks & Spencer is a forward-thinking organization committed to innovation and inclusivity. If you're looking for a role where you can truly make a difference, develop valuable retail skills, and be part of a respected brand, this Customer Assistant position is definitely worth exploring. Take your mark and consider how your talents can contribute to the M&S Foods team.