Customer Assistant - Instore Bakery - Eclipse Park Maidstone

Embark on a Delicious Career: Customer Assistant, Bakery at M&S

Are you passionate about the art of baking and eager to share that enthusiasm with customers? Marks & Spencer is seeking dedicated individuals to join their esteemed team as Customer Assistants in the vibrant Bakery section. This role offers a unique opportunity to be at the forefront of delivering exceptional customer experiences, showcasing a deep understanding and love for M&S's renowned baked goods.

A Glimpse into Your Working Pattern:

• Monday: 1:00 PM – 9:00 PM
• Thursday: 1:00 PM – 5:00 PM
• Saturday: 1:00 PM – 9:00 PM

This carefully curated schedule offers a balance, allowing you to integrate this rewarding role into your lifestyle.

What's in Store for You? Advantages for Aspiring Candidates:

• Become a Product Champion: This role isn't just about serving; it's about becoming an expert on M&S's delightful bakery range. You'll be empowered to recommend, inform, and inspire customers, fostering a genuine connection through your product knowledge.
• Deliver Remarkable Service: M&S places immense value on customer satisfaction. You'll have the opportunity to hone your customer service skills, ensuring every shopper feels valued and leaves with a positive impression.
• Embrace Digital Innovation: In today's retail landscape, digital fluency is key. You'll utilize M&S's digital tools, like the Sparks App, to enhance the customer journey, making it seamless and personalized. This is an excellent opportunity to build your digital capabilities.
• Contribute to a Thriving Environment: As a team player, you'll play an integral role in creating an inclusive and supportive store atmosphere. Collaboration and mutual respect are cornerstones of the M&S culture.
• Develop Versatility: Retail environments are dynamic. This position encourages adaptability, allowing you to gain experience across various store functions and master the art of seamless transitions.
• Invest in Your Career Growth: M&S is committed to leading the retail industry into a digital future and offers exciting opportunities for development. This role serves as a fantastic entry point to a career within a respected and forward-thinking organization.

Key Considerations for Your Career Path:

• Passion for Baking & Products: A genuine interest in bakery items and a desire to learn about their nuances will significantly enhance your experience and performance.
• Customer-Centric Mindset: The core of this role is putting the customer first. A proactive and helpful approach to serving others is essential.
• Work Ethic & Efficiency: M&S values individuals who are ready to "roll up their sleeves." A commitment to hard work, efficiency, and maintaining high standards, particularly in food safety and hygiene, is paramount.
• Teamwork & Inclusivity: The ability to collaborate effectively with colleagues and contribute positively to an inclusive store environment is crucial.
• Adaptability & Flexibility: Be prepared to embrace change and adapt to the evolving demands of a busy retail setting.
• Age Requirement: Please note that due to the use of specialist cutting equipment, this role is only open to applicants aged 18 and over, in line with health and safety regulations.

Purpose of the Role:

Your primary objective will be to deliver an outstanding shopping experience. This involves prioritizing customers, actively promoting M&S's exceptional products, and acting as a voice for the customer to drive continuous improvement.

If you are an energetic, customer-focused individual with a passion for bakery and a desire to contribute to a leading retail brand, this opportunity at M&S could be the perfect stepping stone in your career journey. Take your marks and prepare to apply!