Customer Team Leader reference: 1058115

Opportunity Review: Customer Team Leader at Co-op

This Customer Team Leader position at Co-op presents a fantastic opportunity for individuals seeking to step into a leadership role within a well-established and community-focused organization. Located in Leeming Bar, Northallerton, this part-time role (16 hours per week with regular overtime) offers competitive pay and a structured path for career development.

Advantages for Potential Candidates:

• Leadership Development: This role is ideal for those looking to cultivate their leadership skills. You will be responsible for coaching and supervising Customer Team Members, and deputising for the Store Manager, offering invaluable experience in team management and operational oversight.
• Comprehensive Benefits Package: Co-op offers an attractive array of benefits designed to support your wellbeing. These include a generous 36 days of holiday (pro rata), a pension scheme with up to 10% employer contributions, access to virtual healthcare services for you and your family, and a significant 30% discount on Co-op products.
• Dedicated Support and Training: You will receive full, paid training to equip you for the role, along with dedicated support for your personal development and career progression. This commitment to growth is a significant advantage for anyone looking to advance their career.
• Work-Life Balance Focus: While the role requires flexibility in working hours (including early mornings, afternoons, late evenings, and weekends), the commitment to providing rotas three weeks in advance and accessible via mobile aims to facilitate better planning. The part-time nature of the contract also offers a degree of flexibility.
• Meaningful Work: Co-op's long-standing commitment to community and fairness is embedded in its culture. As a Customer Team Leader, you will contribute to providing friendly, welcoming, and helpful service, making a tangible difference to customers and the local community.
• Financial Wellbeing Tools: The inclusion of Wagestream, a money management app, allows employees to access a percentage of their earned pay before payday, offering practical support for financial planning.
• Inclusive Environment: Co-op is actively building diverse teams and fosters an inclusive workplace. They welcome applications from all backgrounds and are committed to making reasonable adjustments throughout the recruitment process for individuals with disabilities.

Key Considerations for Candidates:

• Age Requirement: Candidates must be 18 years or older due to the need to authorize age-related sales.
• Shift Flexibility: The working pattern involves varied shifts, including store opening and closing times, and weekends. While specific schedules are discussed at interview, a degree of flexibility is essential.
• In-Store Bakery Focus: A significant part of this role will involve working within the instore bakery, requiring an interest in and aptitude for this specific department.
• Leadership and Hands-On Approach: The ideal candidate will be able to balance leadership responsibilities with practical, hands-on tasks on the shop floor, including restocking and maintaining store standards.
• Application Process: The application process involves completing two online assessments, which typically take around 20 minutes. No CV is required, making it accessible via mobile devices.

This Customer Team Leader position offers a robust opportunity for individuals eager to embark on a leadership journey within a company that values its employees and their communities. The combination of practical experience, comprehensive benefits, and a supportive environment makes this a compelling choice for career-minded individuals.