Customer Team Leader reference: 1059553

Opportunity Alert: Customer Team Leader at Co-op – Lead, Support, and Grow in Your Community!

Are you an aspiring leader looking to make a tangible impact within a respected organization? The Co-op is seeking dedicated individuals to join their team as Customer Team Leaders at their Westbourne Road, Marsh, Huddersfield location. This role offers a unique blend of customer service excellence, team leadership, and community engagement, presenting a fantastic opportunity for career development within a values-driven company.

This is more than just a job; it's a chance to be at the heart of a community hub, ensuring a positive experience for every customer while nurturing the growth of your team. If you're passionate about people, possess a natural ability to lead, and are eager to contribute to a forward-thinking organisation, this role could be an excellent fit for your career trajectory.

Key Advantages for Aspiring Candidates:

• Career Growth and Development: Co-op is committed to your professional journey, offering dedicated support and full, paid training. This role provides a clear pathway to developing essential leadership skills, with opportunities to deputise for the Store Manager and take ownership of various store operations.
• Comprehensive Benefits Package: Beyond competitive pay of £13.99 per hour, successful candidates will enjoy a wealth of benefits. These include a generous 36 days of holiday (pro-rata for part-time), a robust pension scheme with up to 10% Co-op contribution, and access to virtual healthcare services for you and your family, covering everything from GP appointments to mental health support.
• Employee Wellbeing Focus: Co-op prioritises the holistic wellbeing of its colleagues. You'll benefit from support for your physical, mental, and financial health, including access to the Wagestream app for flexible pay access and market-leading policies for life events.
• Generous Staff Discount: Enjoy a significant 30% discount on all Co-op products in-store, making your weekly shop more affordable.
• Meaningful Work and Community Involvement: As a Customer Team Leader, you'll be instrumental in fostering a friendly and helpful atmosphere. You'll also have the chance to actively participate in local community initiatives, aligning your work with the Co-op's long-standing commitment to fairness and community betterment.

Key Considerations for Your Career Path:

• Flexible Working Pattern: This permanent, part-time role (20 hours per week, with regular overtime opportunities) requires flexibility. You'll be working varied shifts, including early mornings, afternoons, late evenings, and weekends. While specific rotas are discussed at interview and shared three weeks in advance, a degree of adaptability is essential.
• Leadership and Hands-On Approach: The role demands a balance between leading and supporting your team and being actively involved in day-to-day store operations. This includes tasks like re-stocking shelves and maintaining store cleanliness. Candidates should be comfortable with both supervisory responsibilities and practical shop floor work.
• Age Requirement: Due to the need to authorise age-related sales, candidates must be 18 years of age or over.
• Application Simplicity: Co-op is embracing modern application processes, allowing you to apply using your mobile device without the need for a traditional CV. Be prepared to complete two short online assessments as part of the initial application.
• Commitment to Inclusivity: Co-op is dedicated to building diverse teams and fostering an inclusive workplace. They welcome applications from all backgrounds and are committed to making reasonable adjustments to the recruitment process for candidates with disabilities.

The Customer Team Leader position at Co-op offers a compelling opportunity for individuals looking to step into a leadership role, contribute to their local community, and benefit from an organization that genuinely cares for its employees. If you possess strong people skills, a proactive attitude, and a desire to grow, this role is well worth exploring for your next career move.