Customer Team Leader reference: 1059987

Are you looking to step into a leadership role with a company that values its people and communities? The Customer Team Leader position at Co-op in Mobberley offers a compelling opportunity for individuals eager to develop their management skills while making a tangible difference.

This is a part-time, temporary role (30 hours per week with potential for overtime) offering a competitive hourly rate of £13.99. The flexible working pattern, which includes early mornings, afternoons, late evenings, and weekends, is designed to accommodate varied operational needs and will be discussed at interview. A unique aspect of this role is the inclusion of working on the Post Office Counter, adding a distinct and valuable dimension to your responsibilities.

Co-op stands out with its commitment to employee well-being and career growth. As a Customer Team Leader, you'll receive comprehensive, paid training and ongoing dedicated support to help you advance in your career. The benefits package is particularly attractive, including a generous 36 days of holiday (pro-rata), a pension scheme with up to a 10% Co-op contribution, access to virtual healthcare services for you and your family, and an impressive 30% discount on all Co-op products.

Advantages for Potential Candidates:

• Leadership Development: This role provides a fantastic stepping stone into management. You'll gain hands-on experience coaching and supervising a team, deputising for the Store Manager, and taking ownership of store operations. This is an excellent opportunity to hone your people management and problem-solving skills.
• Comprehensive Support & Training: Co-op is invested in your success. You'll benefit from full, paid training and ongoing support for your personal development and career progression, ensuring you're well-equipped for your responsibilities.
• Exceptional Benefits Package: The generous holiday allowance, pension contributions, virtual healthcare, and significant product discount offer substantial value, contributing to your overall well-being and financial security.
• Meaningful Work: Beyond operational duties, this role offers the chance to be involved in your local community, aligning with Co-op's long-standing commitment to fairness and community engagement.
• Flexibility and Accessibility: The ability to apply via mobile device without a CV streamlines the application process. The rotas being shared three weeks in advance also aids in personal planning.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to the need to authorise age-related sales.
• Flexible Working: The varied shift patterns, including early mornings, late evenings, and weekends, require a degree of flexibility to meet the operational demands of the store and Post Office Counter.
• Temporary Contract: This is a 3-month temporary contract, offering an excellent opportunity to gain experience and prove your capabilities within the Co-op environment.
• Diverse Responsibilities: The role encompasses a broad range of tasks, from customer service and team supervision to operational duties like restocking shelves and maintaining store cleanliness. A willingness to "roll up your sleeves" is essential.
• Application Process: Be prepared to complete two online assessments as part of the application, which will take approximately 20 minutes.

If you are a proactive individual with a passion for customer service, a desire to lead, and an interest in working for a company with strong ethical values, this Customer Team Leader position at Co-op presents a rewarding opportunity to contribute to a local community and grow your career.