Customer Team Leader reference: 1060932

Embark on a rewarding career journey as a Customer Team Leader with the Co-op, a company deeply rooted in community and fairness for over 175 years. This permanent, full-time role offers a competitive hourly rate of £13.99, with regular overtime opportunities, presenting a stable and promising career path.

At the heart of this opportunity is the chance to make a real difference. You'll be instrumental in delivering exceptional customer service, leading and developing a team of Customer Team Members, and deputising for the Store Manager. This is a hands-on leadership role that blends strategic responsibility with day-to-day operational excellence. If you're passionate about people, motivated by problem-solving, and eager to contribute to a positive store environment, this could be the perfect fit for you.

Key Advantages for Candidates:

• Career Growth and Development: Co-op is committed to your personal development. You'll receive full, paid training and dedicated support to help you advance your leadership skills and career.
• Exceptional Benefits Package: Beyond a competitive salary, you'll enjoy 36 days of holiday, a pension scheme with up to a 10% Co-op contribution, access to virtual healthcare services for your family, and a generous 30% discount on all Co-op products.
• Financial Wellbeing: The 'Stream' app allows you to access a percentage of your earned pay before payday, providing valuable financial flexibility.
• Work-Life Balance Support: Co-op offers market-leading policies to support colleagues through significant life events, demonstrating a genuine commitment to your wellbeing.
• Community Impact: You'll have the opportunity to build relationships within your local community and contribute to Co-op's mission of making things fairer.
• Inclusive and Supportive Environment: Co-op actively fosters a diverse and inclusive workplace, celebrating differences and ensuring everyone feels valued and can reach their full potential. They also offer reasonable adjustments for candidates with disabilities and are part of the Disability Confident scheme.

Key Considerations for Your Career Path:

• Varied Working Pattern: The role requires flexibility to work varied shifts, including early mornings, late evenings, and weekends. Rotas are shared three weeks in advance and are accessible via mobile, allowing for planning.
• Leadership and Hands-On Approach: This position requires a balanced approach, where you'll lead and support your team while also being ready to actively participate in day-to-day store operations, such as stocking shelves and maintaining cleanliness.
• Age Requirement: Applicants must be aged 18 or over due to the responsibility of authorising age-related sales.
• Application Process: The application is designed to be accessible, with no CV needed and the ability to apply via mobile device. Be prepared to complete two online assessments, which should take approximately 20 minutes.

This Customer Team Leader role at Co-op is an excellent opportunity for individuals seeking a leadership position within a reputable organisation that prioritises its people and communities. It offers a pathway for growth, a strong benefits package, and the chance to contribute to a business with a powerful social conscience.