Customer Team Leader reference: 1060069

Unlock Your Leadership Potential: Customer Team Leader Opportunity at Co-op

Are you looking to take the next step in your retail career and develop your leadership skills in a supportive and community-focused environment? The Co-op is seeking enthusiastic individuals to join their team as Customer Team Leaders at their Heaton Moor Road store in Stockport. This role offers a fantastic opportunity to gain valuable experience, contribute to your local community, and benefit from a company that truly values its colleagues.

Advantages for Aspiring Leaders:

• Career Development & Training: The Co-op is committed to your growth. You'll receive full, paid training to equip you with the skills and knowledge needed to excel. Furthermore, the company offers dedicated support for personal development and career progression, making this an ideal role for those looking to advance within the retail sector.
• Leadership Experience: As a Customer Team Leader, you'll be instrumental in coaching and supervising Customer Team Members and deputising for the Store Manager. This hands-on experience will hone your management, problem-solving, and people-handling abilities, setting a strong foundation for future leadership roles.
• Comprehensive Benefits Package: Beyond the hourly pay of £13.99, the Co-op offers a truly impressive range of benefits. These include 36 days of holiday (pro-rata for part-time), a pension scheme with up to 10% employer contributions, access to virtual healthcare services for you and your family, and a generous 30% discount on all Co-op products. They also provide access to Wagestream, a money management app, and a 24/7 employee assistance service, demonstrating a commitment to your overall wellbeing.
• Community Impact: The Co-op's ethos is deeply rooted in supporting local communities. As a Customer Team Leader, you'll have the opportunity to get involved in your local community and support the delivery of local Co-op community plans, allowing you to make a tangible difference.
• Flexibility & Work-Life Balance: While this is a permanent, part-time role (23 hours per week with regular overtime), the Co-op understands the importance of work-life balance. Rotas are shared three weeks in advance and accessible on your phone, and the varied shift patterns (including early mornings, afternoons, late evenings, and weekends) can be discussed at interview, offering a degree of flexibility.

Key Considerations for Candidates:

• Age Requirement: Please note that candidates must be aged 18 or over due to the need to authorise age-related sales.
• Shift Flexibility: The working pattern involves varied shifts including early mornings, afternoons, late evenings, and weekends. Candidates should be prepared for this flexibility and discuss their availability during the interview process.
• Hands-On Role: This position requires a balance between leadership and practical tasks. You'll be expected to deliver great customer service, restock shelves, clean, and manage various store operations, in addition to leading your team.
• Application Process: A significant advantage is the ability to apply using your mobile device with no CV needed. The application will involve completing two online assessments, taking approximately 20 minutes.
• Commitment to Diversity & Inclusion: The Co-op is dedicated to building diverse teams and fostering an inclusive workplace. They welcome applications from everyone and offer reasonable adjustments during the recruitment process for candidates with disabilities. They are also part of the Disability Confident scheme.

This Customer Team Leader role at Co-op presents an excellent opportunity for individuals seeking to develop their leadership capabilities, gain valuable retail experience, and contribute to a company with strong ethical values and a commitment to its people and communities. If you are customer-focused, a natural team player, and eager to grow, this could be the perfect next step for your career.