Customer Team Member reference: 1058375

Customer Team Member Opportunity at Co-op, Durham

This is an exciting opportunity for an enthusiastic individual to join the Co-op team as a Customer Team Member in Langley Park, Durham. This role offers a blend of customer service, operational tasks, and the chance to be part of a company with a strong community focus. If you're looking for a part-time role with excellent benefits and genuine opportunities for growth, this could be the perfect fit for your career path.

Advantages for Candidates:

• Competitive Pay and Regular Overtime: The position offers a strong hourly rate of £12.60, with the availability of regular overtime, providing a good earning potential.
• Comprehensive Benefits Package: Co-op is renowned for its exceptional benefits, including:
  • 31 days of holiday (pro-rata for part-time).
  • A pension scheme with up to a 10% employer contribution.
  • Access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
  • A generous 30% discount on all Co-op products, alongside 10% discounts on other brands.
  • Wagestream: A financial wellbeing app that allows you to access a portion of your earned pay before payday.
  • A 24/7 employee assistance service.
• Valuable Training and Development: Co-op provides full, paid training, ensuring you are well-equipped for your role. There's a strong emphasis on personal development and career progression, supported by market-leading policies for life events.
• Flexible Working and Predictable Rotas: While shifts are varied, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and are accessible via mobile, offering a degree of predictability.
• Meaningful Work and Community Impact: You'll be an integral part of a friendly team, providing excellent customer service and supporting the local community. Co-op's commitment to fairness and community involvement offers a sense of purpose beyond the day-to-day tasks.
• Inclusive and Supportive Environment: Co-op is dedicated to building diverse teams and creating inclusive workplaces where everyone can thrive. They actively welcome applications from all backgrounds and offer support for reasonable adjustments during the recruitment process.
• Simplified Application Process: The ability to apply via a mobile device with no CV required makes the initial application process straightforward and accessible.

Key Considerations for Your Career Path:

• Shift Flexibility is Key: The role requires a willingness to work a varied shift pattern, including early mornings (store opening) and late evenings (store closing), as well as weekends. Discussing your availability during the interview is crucial.
• Age Requirement: Due to the shift patterns (potentially before 6 am or after 10 pm), applicants must be 18 years of age or over.
• In-Store Bakery Focus: A significant part of this role involves working within the in-store bakery. If you have a passion for food or enjoy food preparation, this is a distinct advantage.
• Customer-Centric Approach: The core of the role is providing friendly and thoughtful service. A genuine care for customer needs, strong people skills, and a positive attitude are essential for success.
• Adaptability and Problem-Solving: The ability to embrace change, solve problems, and work collaboratively with colleagues is highly valued.
• Temporary Contract: This is a 12-month temporary contract. Consider how this aligns with your long-term career aspirations.
• Online Assessments: Be prepared for two online assessments as part of the application process, which should take approximately 20 minutes to complete.

This Customer Team Member position at Co-op in Durham offers a fantastic entry point into a respected organization, with a strong emphasis on employee wellbeing, community engagement, and practical career development. It’s an ideal role for individuals seeking a supportive part-time position with tangible benefits and the opportunity to make a difference.